Event Sales Manager

Overview

Key Responsibilities

• Execute and implement sales strategies to attract and convert leads into confirmed bookings, with a focus on MICE, corporate, and social events.
• Manage the full sales cycle: lead generation, client meetings, proposal preparation, contract negotiation, CRM updates, and post-event follow-up.
• Collaborate with the Event Co-ordination and Banqueting teams to ensure smooth handover and execution of confirmed events.
• Utilize the Venue Management System to maintain and update client databases and booking systems to ensure accurate records and reporting.
• Conduct market research to identify new business opportunities and contribute to pricing strategies and booking policies.
• Represent QC+ at trade shows, networking events, and industry conferences to promote venue and catering offerings.
• Support the Head of Event Sales & Business Development in training junior sales staff, enhancing team performance and updating booking policy and guideline.
• Ensure high standards of customer service and client satisfaction throughout the sales process.
• Monitor sales performance against targets and provide regular reports and insights to management.
• **Qualifications:**
• Bachelor’s degree in Business, Marketing, Hospitality, or related field.
• Minimum 6 years of experience in event sales, preferably in luxury hospitality or convention centers.
• Proven track record in business development and client relationship management.
• Proficiency in CRM systems, Microsoft Office, and venue booking platforms.
• Fluent in English; proficiency in Arabic or other language(s) is an advantage.

Key Attributes

• Strong negotiation, influencing, and problem-solving skills.
• Strategic thinker with a proactive and entrepreneurial mindset.
• Excellent communication and interpersonal abilities.
• Highly organized, detail-oriented, and results-driven.
• Ability to work independently and collaboratively in a fast-paced environment.
• Team player with a collaborative and supportive attitude.