Event Operations Manager, MENA
Role Overview
Manage relationships with event organizers and oversee sales logistics, account management, and event delivery at Xsolla's Dubai Expo venue.
The role is in-office/on-site at the Dubai hub and requires regional and international travel of up to 25–30%.
The role manages and develops three event team members.
Key Skills for This Role
Full Job Posting
Role overview
Manage relationships with event organizers and oversee sales logistics, account management, and event delivery at Xsolla's Dubai Expo venue.
The role is in-office/on-site at the Dubai hub and requires regional and international travel of up to 25–30%.
The role manages and develops three event team members.
Responsibilities
- Own the MENA event roadmap and budget and report progress to the VP of Global Experiential Marketing.
- Identify and secure global conference and event brands for the Dubai Expo venue.
- Lead organizer deals from relationship-building through contract negotiation, onboarding, and account management.
- Manage venue availability, pricing, contracts, and organizer logistics.
- Deliver sponsorship packages and coordinate space planning, production, and event setup.
- Manage event team members and oversee staff hotel and travel logistics.
- Track budgets and event information; oversee creative briefs and timely event assets.
- Lead post-event reporting, feedback collection, budget reconciliation, and lessons learned.
- Represent the Dubai hub in cross-functional planning with Business Development, Product, and Marketing.
Requirements
- At least five years of professional experience in event marketing or event operations.
- Experience in the video games, technology, or software industry; B2B event or partnerships experience is ideal.
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- Proven ability to manage complex, multi-stakeholder events from concept through on-site delivery.
- Proficiency in project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and Google Workspace.
Preferred qualifications
- End-to-end event budget ownership, including sponsorship P&L.
- Experience managing and developing events professionals.
- Experience negotiating complex vendor and venue contracts across markets.
- Knowledge of the Dubai/MENA events market; Arabic language skills are beneficial.
Benefits
- Benefits include flexible time off, private health insurance, a personalized career roadmap, and professional development opportunities.
Hiring process
- A background check is requested for this role.
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