ERP Project Manager

Role Summary

Project Planning & Execution

• Lead end-to-end ERP implementation, upgrade, migration, and optimization projects.
• Define project scope, objectives, deliverables, timelines, and success criteria.
• Develop detailed project plans, schedules, budgets, and resource allocation strategies.
• Monitor project progress and ensure milestones are achieved according to approved plans.
• Identify, assess, and mitigate project risks, issues, and dependencies.
• Manage project changes through established change control processes.

Business Process Analysis

• Collaborate with business units to understand operational requirements and process improvement opportunities.
• Analyze existing business processes and recommend ERP-enabled best practices.
• Ensure ERP solutions effectively support organizational goals and operational efficiency.

Stakeholder & Vendor Management

• Serve as the primary liaison between business stakeholders, technical teams, and external consultants.
• Coordinate with ERP vendors and implementation partners to ensure project deliverables are met.
• Conduct regular project review meetings and communicate project status to senior management.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.

ERP Implementation & Integration

• Oversee ERP system configuration, customization, testing, deployment, and go-live activities.
• Coordinate data migration, cleansing, validation, and reconciliation activities.
• Manage integration between ERP systems and third-party applications.
• Lead User Acceptance Testing (UAT) and ensure successful issue resolution before deployment.
• Ensure compliance with system architecture standards, security requirements, and governance policies.

Team Leadership

• Lead cross-functional teams comprising business users, IT personnel, and external consultants.
• Assign responsibilities, monitor performance, and ensure accountability for project deliverables.
• Promote collaboration, knowledge sharing, and effective communication among project participants.
• Mentor team members and support professional development where applicable.

Change Management & Training

• Develop and implement change management strategies to drive ERP adoption.
• Coordinate end-user training programs, workshops, and knowledge transfer sessions.
• Ensure comprehensive documentation of business processes, system configurations, and project deliverables.
• Support organizational readiness and transition planning during ERP deployment.

Quality Assurance & Continuous Improvement

• Ensure project deliverables meet agreed quality standards and business requirements.
• Monitor compliance with project governance frameworks and industry best practices.
• Conduct post-implementation reviews and lessons-learned sessions.
• Identify opportunities for system enhancements and continuous process improvement.

Education

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Engineering, or a related discipline.
• Master's Degree or MBA is preferred.

Experience

• Minimum 5–10 years of project management experience.
• At least 3–5 years of hands-on experience managing ERP implementation projects.
• Experience with ERP platforms such as SAP, Oracle ERP, Microsoft Dynamics 365, Odoo, Infor, Sage, or equivalent systems.
• Proven track record of managing large-scale, cross-functional projects and vendor relationships.

• PMP (Project Management Professional)

• PRINCE2 Practitioner

• Agile / Scrum Certification

• ERP Vendor Certifications (SAP, Oracle, Microsoft Dynamics, Odoo, etc.)

Technical Competencies

• ERP implementation and lifecycle management.
• Business process analysis and re-engineering.
• Data migration, system integration, and testing methodologies.
• Project planning and scheduling tools (MS Project, Primavera, Jira, etc.).
• Budget management and resource planning.
• Risk management and project governance.

Leadership & Soft Skills

• Strong leadership and team management capabilities.
• Excellent communication, presentation, and negotiation skills.
• Effective stakeholder and vendor management.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Decision-making and conflict-resolution skills.

Key Performance Indicators (KPIs)

• ERP project delivery within approved budget and timeline.
• Achievement of project milestones and implementation objectives.
• User adoption and satisfaction rates post-implementation.
• Successful data migration and system integration outcomes.
• Reduction in project risks, issues, and change requests.
• Improvement in business process efficiency and operational performance.
• Compliance with governance, quality, and security standards.

Working Conditions

• Full-time position.
• May require travel between company locations, project sites, and business units.
• Availability to support critical implementation phases, testing cycles, and go-live activities outside normal working hours when required.