Epic Application Analyst (Associate, Mid, or Senior)

Role and work arrangement

Core responsibilities

• Design, configure, test, implement, maintain, and optimize assigned applications.
• Analyze workflow requirements and translate business needs into technical solutions.
• Troubleshoot application issues, perform root-cause analysis, and implement corrective actions.
• Support vendor releases, system upgrades, enhancements, and defect resolution.
• Gather, document, and validate requirements, workflows, configurations, and support processes; develop and execute test plans.
• Educate and support end users; collaborate with operational leaders, vendors, and cross-functional teams.
• Follow change management, security, audit, and documentation standards; provide production support and application maintenance.

Associate Application Analyst

• Supports application maintenance, testing, troubleshooting, and implementation under guidance from senior team members.
• May assist with configuration, testing, documentation, issue resolution, escalations, system upgrades, and vendor releases.
• Requires a high school diploma/GED and at least 1 year of related IT experience, preferably in healthcare; alternatively, a bachelor's degree in Information Technology or a related field.

Application Analyst

• Independently supports application configuration, optimization, and implementation and serves as a technical resource for operational stakeholders.
• Leads application analysis and configuration for assigned projects, gathers and interprets stakeholder requirements, recommends enhancements, and manages multiple initiatives.
• Requires a bachelor's degree and at least 2 years of related experience. Healthcare IT experience and vendor certification are preferred.

Senior Application Analyst

• Serves as a senior technical and functional resource, leading complex projects, mentoring team members, and driving application strategy and optimization.
• Leads projects from planning through implementation, mentors analysts, defines requirements and logical data models, and establishes governance and configuration practices.
• Provides expert troubleshooting and collaborates with leadership on policies, procedures, and long-term application strategy.
• Requires a bachelor's degree and at least 3 years of related experience.

Schedule