Entry Level Administrator

Key Responsibilities:

• Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation.
• Deliver a five star service to our landlords and tenants through the life cycle of a tenancy.
• Ensure check-ins and check-outs are booked.
• Remain up to date with relevant legislation.
• Resolve issues quickly and efficiently.
• Ensuring our database is kept up to date with accurate information and log notes.
• Requirements & Skills:
• Willingness to learn, take instruction and assist wherever needed.
• Enthusiastic, ‘Nothing is too much trouble’ attitude.
• Logical thinking with creative problem-solving aptitude.
• Well presented.
• Preference for customer service experience.
• Has a professional approach, demonstrating high levels of integrity with great attention to detail.
• Organised, with a flexible approach to a varied workload particularly during busy periods.
• Confident, with excellent communication skills, using the telephone as first point of contact.
• Able to demonstrate initiative along with a ‘can do’ approach.
• What We Offer: Progression: Fast-track growth within the property industry, with clear development pathways. Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way. Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate. Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace. Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave. Give Back: Paid day off to volunteer at a charity of your choice.