Enterprise Product Analyst

Role overview

Business engagement and planning

• Build trusted relationships with stakeholders and facilitate workshops to elicit business needs, objectives, and challenges.
• Support strategic planning, demand intake, initiative prioritization, business cases, and value-realization frameworks.

Analysis and solution delivery

• Analyze and document current and future business processes and identify improvement opportunities.
• Conduct gap, risk, and feasibility assessments and define requirements, success criteria, and KPIs.
• Translate requirements into user stories and functional requirements; collaborate with technical teams and validate solutions against business expectations.
• Support user acceptance testing and track requirements throughout the project lifecycle.

Project delivery

• Support change management, training, and business readiness activities.
• Ensure solutions align with business goals and expected outcomes; assist with post-implementation reviews and benefits realization.

Required qualifications

• Strong business-analysis experience and understanding of cybersecurity concepts, controls, frameworks, and operational practices.
• Ability to liaise across business, cybersecurity, operations, and technical teams.
• Experience analyzing business and technical requirements and translating them into actionable outcomes.
• Expertise in technical and operational documentation; strong stakeholder management, communication, and facilitation skills.
• Enterprise application experience, including platforms such as SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.

Preferred skills

• Agile delivery and product-management tools, system integration and API knowledge, and data analysis and reporting are preferred.