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Enterprise AI Product Engineer

RingCentral
Belmont, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago
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Full Job Posting

Requirements

  • 3+ years of hands-on experience building or integrating AI-powered solutions in an enterprise setting (RAG, LLM applications, AI agents, or similar).
  • Demonstrated ability to architect solutions from scratch — designing data flows, integration patterns, and system components in live stakeholder settings.
  • Proficiency in at least one scripting or development language (Python strongly preferred; familiarity with JavaScript/TypeScript a plus).
  • Solid grasp of modern AI/ML concepts: LLMs, embeddings, vector databases, prompt engineering, retrieval-augmented generation, and agent frameworks.
  • Experience integrating with enterprise APIs and platforms (REST, GraphQL, OAuth 2.0, webhooks) and familiarity with data stores (PostgreSQL, MongoDB, Redis, or similar).
  • Strong communication skills — able to explain technical architecture clearly to executives, and to translate fuzzy business problems into precise technical requirements.
  • A track record of shipping: prototypes that became products, pilots that became programs.
  • Exposure to enterprise systems: Salesforce, Workday, NetSuite, ServiceNow, or similar HRIS/CRM/ITSM platforms.
  • Experience with conversational AI platforms: Google Dialogflow CX, Microsoft Copilot Studio, or equivalent.
  • Familiarity with cloud AI/ML services on AWS, GCP, or Azure.
  • Background or coursework in product management, systems design, or solutions architecture.
  • Comfort with SQL and analytical tooling for evaluating AI system performance.
  • This role is for the technology enthusiast who is equally energized by a whiteboard architecture session and an afternoon of building. You will have real ownership over meaningful problems, a short path from idea to production, and the support of a world-class engineering organization — all from RingCentral’s Silicon Valley headquarters.

Nice to Have

  • Exposure to enterprise systems: Salesforce, Workday, NetSuite, ServiceNow, or similar HRIS/CRM/ITSM platforms.
  • Experience with conversational AI platforms: Google Dialogflow CX, Microsoft Copilot Studio, or equivalent.
  • Familiarity with cloud AI/ML services on AWS, GCP, or Azure.
  • Background or coursework in product management, systems design, or solutions architecture.
  • Comfort with SQL and analytical tooling for evaluating AI system performance.
  • This role is for the technology enthusiast who is equally energized by a whiteboard architecture session and an afternoon of building. You will have real ownership over meaningful problems, a short path from idea to production, and the support of a world-class engineering organization — all from RingCentral’s Silicon Valley headquarters.
  • What we offer:
  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee 1:1 coaching, perks and discounts program
  • RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.
  • RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
  • About RingCentral
  • RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
  • RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
  • If you are hired in Belmont, California, the compensation range for this position is between $164,000 and $200,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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