Engineering Manager

Roles & Responsibilities

• Build and lead an inclusive, high-performing engineering organization responsible for software platforms, data services, APIs, integrations, automation, and operational tooling.
• Provide technical leadership and architectural direction for a centralized video intelligence platform integrating data across multiple systems and domains.
• Lead engineers responsible for designing and developing scalable systems capable of ingesting, processing, normalizing, correlating, storing, and serving high-volume operational and telemetry data.
• Partner with senior engineers and architects to define the architecture for real-time and historical data processing, including streaming pipelines, event-driven architectures, APIs, data lake technologies, and analytical services.
• Establish engineering patterns for integrating disparate data sources while maintaining data quality, consistency, lineage, governance, and observability.
• Guide the development of a canonical/common data model that enables information from different video systems and platforms to be correlated and consumed consistently.
• Oversee the development of intelligence capabilities including anomaly detection, event correlation, intelligent alerting, automated triage, root-cause analysis, and predictive insights.
• Establish the technical foundation required to safely leverage machine learning, large language models, AI agents, and other emerging AI capabilities against operational video data.
• Partner with Product and Operations teams to translate operational problems and business requirements into scalable technical capabilities and engineering roadmaps.
• Work collaboratively across Video Engineering, Playback, Live/Linear, VOD, Operations, Architecture, Data Engineering, Cloud Infrastructure, and other technology organizations.
• Evaluate existing systems and workflows to identify opportunities for consolidation, automation, modernization, and improved interoperability.
• Drive architectural decisions related to scalability, resiliency, availability, latency, performance, security, and cost.
• Ensure systems are designed with appropriate observability, monitoring, logging, telemetry, and operational support capabilities.
• Establish and maintain strong API and integration standards to enable internal systems and applications to reliably contribute to and consume platform data.
• Drive engineering best practices across software design, code quality, automated testing, CI/CD, documentation, deployment, and operational readiness.
• Ensure solutions are properly unit tested, integration tested, performance tested and validated prior to production deployment.
• Lead technical design reviews and ensure architecture and engineering decisions are appropriately documented.
• Deliver against product and engineering roadmaps incrementally while balancing technical debt, platform investment, operational priorities, and business value.
• Partner with engineering teams to establish highly resilient and scalable architectures capable of supporting mission-critical video operations.
• Continuously identify opportunities to improve platform reliability, engineering efficiency, system performance, and developer experience.
• Grow the engineering team by attracting and retaining strong technical talent capable of operating across software, data, platform, and video engineering disciplines.
• Coach and develop engineers through regular 1:1s, technical mentorship, career development, continuous feedback, and clear expectations.
• Create an engineering culture that values ownership, collaboration, experimentation, documentation, technical excellence, and continuous improvement.

Desired Technical Experience

Leadership Qualifications

• Demonstrated ability to build and lead high-performing engineering teams.
• Strong technical judgment with the ability to participate meaningfully in architecture discussions while empowering senior engineers to own technical solutions.
• Ability to operate across multiple engineering domains and connect software, data, infrastructure, operations, and product requirements into a cohesive technical strategy.
• Ability to translate complex technical concepts and architectural decisions for both technical and non-technical stakeholders.
• Strong understanding of delivery constraints, dependencies, scope, and risk, with the ability to balance near-term business needs against long-term platform strategy.
• Experience operating in large, cross-functional technology organizations and navigating dependencies across multiple engineering teams.
• Ability to manage rapid development cycles while maintaining appropriate engineering standards, documentation, testing, and operational readiness.
• Strong analytical and problem-solving skills with the ability to bring structure to ambiguous and complex technical problems.
• Demonstrated ability to establish engineering roadmaps and incrementally deliver complex platform capabilities.
• Comfortable challenging existing architecture and processes while building alignment around a clear path forward.
• Strong sense of ownership and accountability combined with a collaborative approach to engineering leadership.
• Commitment to creating an inclusive environment where engineers with diverse backgrounds, perspectives, and technical strengths can grow and succeed.
• Transparency, selflessness, curiosity, and authenticity.
• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
• As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
• If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].