Endpoint Engineer I (JAMF & Mac Experience required)
Role Overview
Serve as the senior escalation point for complex desktop, endpoint, and mobile device support issues, ensuring high levels of customer satisfaction and service delivery.
Administer and support enterprise endpoint management platforms, including Microsoft Intune, MECM/SCCM, Azure Active Directory, WSUS, and JAMF.
Package, test, deploy, and maintain applications, operating systems, software updates, device policies, and endpoint configurations across Windows, Mac, and mobile environments.
Manage corporate and BYOD devices, providing ongoing support, troubleshooting, compliance, and lifecycle management.
Partner with cross-functional teams to evaluate user needs, recommend cost-effective technology solutions, create technical documentation, and follow established change management processes.
Key Skills for This Role
Full Job Posting
Position Description & Requirements
- Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
POSITION SUMMARY
Serve as the senior escalation point for complex desktop, endpoint, and mobile device support issues, ensuring high levels of customer satisfaction and service delivery.
Administer and support enterprise endpoint management platforms, including Microsoft Intune, MECM/SCCM, Azure Active Directory, WSUS, and JAMF.
Package, test, deploy, and maintain applications, operating systems, software updates, device policies, and endpoint configurations across Windows, Mac, and mobile environments.
Manage corporate and BYOD devices, providing ongoing support, troubleshooting, compliance, and lifecycle management.
Partner with cross-functional teams to evaluate user needs, recommend cost-effective technology solutions, create technical documentation, and follow established change management processes.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
- 3+ years of experience as System Administrator responsible for a system supporting 100 users or more, preferably in the healthcare environment
- JAMF and Mac experience is required for this position
- Bachelor’s degree in Computer Science or related field preferred; or equivalent combination of industry related professional experience and education
- Advanced expertise with Active Directory, Group Policy, Windows desktop/server administration, and enterprise endpoint support .
- Strong knowledge of networking and remote connectivity , including TCP/IP, DHCP, DNS, VPNs, and troubleshooting distributed environments.
- Experience managing security technologies and IT operations , including firewalls, anti-virus, anti-spam solutions, help desk ticketing systems, and delivering exceptional customer service.
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
- Proudly Certified as a Great Place to Work for Five Consecutive Years
- FOR MORE INFORMATION:
- Job Link for Job description
COMPENSATION
- The salary range for this position is $80,000.00 - $100,000.00 Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
- Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
- CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify.
- Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email [email protected] to notify our team.
About Radiology Partners
A leading physician-led and physician-owned radiology practice.
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