End User Support Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed.
Key Skills for This Role
Full Job Posting
About Us
Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.
Job Details
Skillset –
End user support
Salary budget –
7000 – 9000 AED maximum and visa and medical insurance for family
Job Description
- Responsible for managing End user support activities.
- Responsible for Incident Handling, Service Requests and Escalation Management.
- Ensure 100% SLA compliance & Driving initiatives to improve SLAs by analysis and Responses
- Should be an active Team Player across various IT domains
• Managing Incidents, Requests, Problem & IMAC
- Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, and others as assigned
- Professional and proactive approach in resolving End User issues
- Daily/Weekly/Monthly reviews and reporting
How To Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process.
Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address.
We look forward to receiving your application!
Tech Mahindra is an Equal Employment Opportunity employer.
We promote and support a diverse workforce at all levels of the company.
All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability.
All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Tech Mahindra
Senior Specialist AI Internal Audit Technology & Innovation Specialist
Dubai, UAE
The Senior Specialist, Advisory within Internal Audit supports the Manager, Technology Audit and Enablement in leading initiatives aimed at driving innovation, improving processes, and enhancing assurance operations. The
Procurement in Marketing category
Dubai, UAE
The Category Senior Specialist role is responsible for managing procurement activities within a subset of the HC categories, including outsourcing agencies, recruiting agencies, travel, and consultancy, across all operat
Job Opening | Open Shift Admin | Tech Mahindra | Doha Location
Doha, QAT
Role: Open Shift Admin Experience: 6 to 10 years Notice period: Immediate to 30 Days JD: OpenShift/K8S: Openshift Installation & Administration, Kubernetes Cluster installation & Management, Hardware (Dell, HP, Cisco, Hu
Job Opening -OAF Technical consultant -Doha Qatar Location
Doha, QAT
Role: OAF Technical consultant Experience: 10 to 15years Location: Doha Qatar JD: The candidate will facilitate development in workflow, PL/SQL, forms, reports, interfaces, gathering and documenting business objectives,
Procurement Tailspend Analysis
Dubai, UAE
Job Description: Key Responsibilities: Analyze spend data to identify trends, savings, and risks Segment spend by supplier, category, and business unit Identify opportunities for supplier consolidation and cost reduct
Job Opening | storage platforms (DDN, NFS, S3, Lustre) | Tech Mahindra | Qatar Location
Doha, QAT
Role: Storage DDN Experience: 5 to 10years Location: Qatar Notice Period: Immediate to 30Days * Complete Job Description : 1. Manage enterprise storage platforms (DDN, NFS, S3, Lustre), including provisioning, performanc
Senior Specialist AI Internal Audit Technology & Innovation Specialist
Dubai, UAE
Procurement in Marketing category
Dubai, UAE
Job Opening | Open Shift Admin | Tech Mahindra | Doha Location
Doha, QAT
Job Opening -OAF Technical consultant -Doha Qatar Location
Doha, QAT
Procurement Tailspend Analysis
Dubai, UAE
Job Opening | storage platforms (DDN, NFS, S3, Lustre) | Tech Mahindra | Qatar Location
Doha, QAT