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Ecommerce Operation Specialist

Deli Group Co., Ltd.Jeddah, KSA1 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

EcommerceOperationSpecialist

About This Role

Job Summary

We are looking for a proactive and detail-oriented E-commerce Operations Specialist to join our team in Jeddah.

The ideal candidate will be responsible for managing daily operations across major e-commerce platforms such as Amazon, Noon, and Trendyol, ensuring smooth store performance, product availability, order processing, and promotional execution to drive sales growth and customer satisfaction.

Key Responsibilities

  • Manage and maintain product listings across e-commerce platforms including Amazon, Noon, and Trendyol
  • Monitor product availability, pricing, promotions, and inventory levels to ensure operational efficiency
  • Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and issue resolution
  • Execute and monitor promotional campaigns, discounts, and seasonal sales activities
  • Analyze sales performance, traffic, and platform data to identify growth opportunities and improve conversion rates
  • Ensure product information, images, descriptions, and A+ content are updated and optimized
  • Handle platform-related issues such as account health, policy compliance, returns, and customer feedback
  • Work closely with the marketing and design teams to support online campaigns and product launches
  • Generate regular operational and sales reports for management review
  • Stay updated on e-commerce trends, platform policies, and competitor activities

Qualifications

  • Minimum 5 years of experience in e-commerce operations, preferably with Amazon, Noon, or Trendyol
  • Strong understanding of online marketplace operations and seller center management
  • Excellent English communication and reporting skills
  • Proficient in Microsoft Excel and ERP systems
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and work under pressure
  • Experience in stationery, office supplies, home goods, or related industries is a plus

Preferred Skills

  • Knowledge of Amazon Seller Central, Noon Seller Lab, and Trendyol Seller Panel
  • Experience with inventory planning and order management
  • Familiarity with e-commerce KPIs, advertising coordination, and campaign execution
  • Strong organizational and coordination abilities

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