Ecommerce Operation Manager (Arabic)
About This Role
PECTIV is looking for an Operations & Customer Experience Manager to own customer support, fulfillment coordination, stock movement, and day-to-day operational reliability.
This role is ideal for someone who is highly organized, detail-oriented, calm under pressure, and capable of managing both customer experience and backend coordination. You will play a critical role in ensuring orders move smoothly, customers are supported properly, and inventory is available across channels.
Qualifications
- 2+ years of experience in ecommerce operations
- Strong organizational and follow-up skills
- Experience handling customer service in a DTC ecommerce business
- Arabic and English communication skills are strongly preferred
- Experience in beauty, wellness, FMCG, or ecommerce brands is an advantage
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