ECommerce Executive - Electronics Experience Preferred

Overview

• Handling e-commerce portal content and plan and add new categories/products
• Develop item set-up process to ensure proper system and execution of the daily operations of the channels
• Report, analyze, negotiate and provide customer service for various marketplaces and wholesale e-commerce accounts
• Sell and market ideas and product pitches to various partners to hit sales targets
• Coordinate with direct and indirect team to ensure proper item-level detail
• Create and launch promotional activity at the item-level and decide the appropriate channel strategy by stock keeping unit data
• Act as a point of contact between the company and its existing and potential markets/prospects
• Create detailed proposal documents, negotiate the terms of agreement and close sales
• Manage quality assurance through site evaluations, internal audits and customer surveys
• Prepare monthly, quarterly and annual forecast channel reports by collecting, summarizing and interpreting data
• Identify and test new channels and prepare data results.
• Perform any other related duties as required or assigned.
• Manage and optimize the company's eCommerce website, ensuring a seamless and user-friendly experience for customers.
• Develop and implement digital marketing strategies to drive traffic and increase online sales.
• Monitor and analyze website performance, identifying areas for improvement and implementing solutions.
• Collaborate with cross-functional teams to plan and execute promotional campaigns, product launches, and other eCommerce initiatives.
• Manage inventory levels and coordinate with suppliers to ensure timely delivery of products.
• Stay up-to-date with industry trends and competitor activities, making recommendations to improve the company's eCommerce strategy.
• Conduct market research to identify new opportunities and customer needs, and provide insights for product development.
• Monitor and respond to customer reviews and inquiries, maintaining a high level of customer satisfaction.
• Analyze sales data and customer behavior to identify trends and make data-driven decisions.
• Stay informed about relevant laws and regulations related to eCommerce, ensuring compliance with all requirements.