naukri
ECommerce Executive
Three Heros Trading LLC
Dubai, UAE
Mid-Senior
1 months ago
Ecommerce ManagerOnline Sales SpecialistEcommerce Operations ManagerEcommerce CoordinatorInventory ManagementWeb Sales Executive
Free
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Ecommerce ManagerOnline Sales SpecialistEcommerce Operations Manager
About the Role
Manage product listings, coordinate orders, track sales, support marketing, provide customer service, and ensure compliance in e-commerce operations.
Key Skills for This Role
Ecommerce ManagerOnline Sales SpecialistEcommerce Operations ManagerEcommerce CoordinatorInventory ManagementWeb Sales Executive
Full Job Posting
Overview
- Marketplace Management
- Manage and update product listings on Amazon, Noon, Carrefour, Dubai Store, Microless, and other online marketplaces.
- Ensure accurate titles, descriptions, specifications, pricing, images, and stock updates.
- Monitor Buy Box performance, pricing competitiveness, and marketplace compliance.
• Order & Operations Coordination
- Coordinate with warehouse teams for order processing, packing, and shipment timelines.
- Monitor cancelled, delayed, and returned orders and take corrective actions.
- Ensure adherence to platform SLAs for dispatch and delivery.
• Sales Tracking & Reporting
- Track daily sales, product performance, inventory levels, and keyword rankings.
- Prepare weekly and monthly reports for management.
- Analyze competitor pricing and trends to optimize strategy.
• Promotions & Marketing Support
- Plan and execute platform promotions (Flash Sales, Coupons, Brand of the Week, etc.).
- Coordinate with marketplace account managers for growth opportunities.
- Ensure SEO-optimized content and high-quality product creatives.
- Customer Service
- Handle customer inquiries, reviews, and complaints across marketplaces.
- Ensure high seller rating, low return rate, and strong customer satisfaction.
- Technical Management
- Upload product data using bulk templates (Amazon flat files, Noon CSV, etc.).
- Maintain clean product catalog and ensure compliance with platform rules.
- Work closely with media/content teams to ensure quality content.
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