EA to CEO

JOB PURPOSE

• As Manager – Business Integration within GCMO, person will be responsible for driving strategic initiatives, ensuring seamless project execution, and supporting the CEO-(Group) Business Integration in business reviews and performance assessments. This role will involve cross-functional coordination, stakeholder management, process standardization, and leadership development support. It will also support mobilization of digital transformation, data-driven decision-making, and continuous improvement across the GCMO function. ORGANISATION CHART CEO-(Group) Business Integration --> Manager-BI KEY ACCOUNTABILITIES Responsibilities Key Performance Indicators (KPIs) Support to CEO-BI for Stabilization of GCMO Programs Support in timely completion of key GCMO projects (e.g., Contract Lifecycle Management, Communication Archival & Retrieval System, SMG, GCM Digital Cockpit). Adhere to project milestones as per the Original Project Charter. Coordinate with internal and external teams for milestone delivery. Implementation of GCMO Upskilling program as per the plan & Team Building programs for GCMO Support in hiring of critical roles e.g. JD drafting 100% Support to CEO-BI for completion of GCMO projects 100% adherence to project milestones Coordination with internal and external teams as per the requirement No. of training conducted as per the GCMO upskilling roadmap No. of JDs drafted for critical hiring Support in AOP reviews & BSC of CEO – Business Integration Support in review by GCM, Finalize and share the 'approved' goal sheets to team Align team goals and ensure timely review cycles. Support in Alignment of calendar for GHB AOP Review of sectors for Full Year + Mid-year in alignment with the GHB Dates Support CEO – BI in monitoring the on-ground process of past reviews (Coordinate and collaborate with business teams towards efficient reviews) Assist CEO on all Business processes /sectors and participating in GCM reviews, Analysis of internal and external environment, Financial MIS, Operational efficiency, Project progress, Regulatory impact, Competition benchmarking. Continuous coordination with GCMO EAs to be aligned on the various open issues and updates of GCMO Facilitate mid-year and annual performance assessments for GCMO and sector heads. Ownership of consolidating GCMO AOP/Budget and its overall monitoring 100% Adherence to Goal Setting, Mid-Year and Annual performance assessment for GCMO employees, the CEO’s and the sector heads Ensure 100% timeliness of Reviews as per cadence No. of presentation documents integrated for CEO-BI office Ontime submission of performance reviews of GCMO team Coordination with GCMO EAs to ensure 100% outcome against relevant ATRs Ensure timeliness of performance assessment and reviews for entire GCMO team Timeliness of budget readiness for GCMO KEY ACCOUNTABILITIES - Additional Details Responsibilities Key Performance Indicators (KPIs) Support CEO in identified Cross-Functional Strategic Initiatives & Project Management Practices Design the project management tracker for Strategic Initiatives Identify key responsibilities, internal resources and external dependencies for the Strategic Initiatives Design the project charter capturing the above as well as any industry knowledge available to bring in outside in perspective Enforce standardized project management methodologies, ensuring consistency across all GCMO initiatives. Monitor and report on program performance, risks, and dependencies, ensuring timely interventions where required. Collaborate with concerned business teams involved in the Cross-Functional Strategic Initiatives Overall project management of the SI (Timely escalation of key issues) Implement standard tools, templates, and PMO practices across all initiatives. 100% support for successful implementation of the Strategic Initiatives Ensure zero variance in time & cost planned for projects No. of initiatives highlighted that deviated from the originally planned business goals 100% support in the implementation of PMO practices No. of key issues escalated in projects for timely mitigation Enablement of CEO-BI through Stakeholder Management: Support in Planning, organizing and managing meetings, conferences, and events involving the CEO to ensure smooth execution. Prepare meeting agendas, take ATRs, and distribute relevant documents. Draft, edit, and proofread various documents such as reports, presentations, and correspondence for the CEO ensuring accuracy, clarity, and consistency in all communications. Act as a point of contact between the CEO and internal/external stakeholders, including clients, partners, board members, and employees. Maintain positive relationships and ensure timely responses to inquiries or requests. Manage and maintain confidential files, records, and databases related to the CEO's work. Retrieve and provide information as needed. Leverage new digital tools to build efficiency into all administrative work of CEO office. 100% Support in Meeting & event Management & Monitoring (Planned vs Actual) 100% response rate to CEO communications as per the guidance No. of new digital tools leveraged to build efficacy in all administrative work of CEO office Driving 100% ATR ownership for relevant portfolio tasks Assist the CEO in people management & upskilling initiatives for the GCMO team Timely Completion of Specific projects/ assignments 100% timely completion of all assigned projects/ assignments EXTERNAL INTERACTIONS External Stakeholders like Consultants, Institutions & Networking Forums Consultant and Vendors related to relevant programs Industry Experts and Peer Companies INTERNAL INTERACTIONS Group Chairman, GHB CEO – Business Integration Executive Assistants to Group Chairman Group wide Business CEOs and CXOs Group wide Function level Heads and SLT Members FINANCIAL DIMENSIONS Support to CEO-BI for driving levers of cost optimization 100% support for the enablement of CEO-BI’s focus on revenue generation and EBITDA margin improvement of the respective sector as & when needed Tracking and analyzing the GCMO budget to ensure expenses stay within allocated limits Ensure zero variance in Budget planned for projects plus keeping record of exceptions Support in effective governance of all key projects of the respective sector for delivering KPIs Enabling CEO-BI through research for due diligence for launch of new businesses, products and platforms and related ROI OTHER DIMENSIONS 100% operationalization, launch and governance of GCMO programs Ensuring 100% delivery of business analyses related to programs, as needed 100% operationalization of program launch with the help of Cadence and program management 100% support in the implementation of PMO practices No. of new training conducted as per the GCMO upskilling roadmap Completing 100% training target in the financial year, as needed 100% Cross-Functional Stakeholder Management 100% Support in Meeting & event Management & Monitoring (Planned vs Actual) 100% Adherence to Goal Setting, Mid-Year and Annual performance assessment for GCMO employees, the CEO’s and the sector heads EDUCATION QUALIFICATIONS MBA or equivalent RELEVANT EXPERIENCE 10 to 12 years relevant experience of working with C-Suite Business Leaders / Promoters in Large organizations & Start- up Founders COMPETENCIES Governance Framework Adherence (Practitioner) PMO & Change Management (Practitioner) Stakeholder Liasoning (Practitioner) Performance Management (Practitioner) MIS & Data Integration (Practitioner) Analytical Thinking & Problem Solving (Practitioner) Financial Acumen (Practitioner) Business Acumen (Practitioner) Process Excellence (Practitioner) Social Awareness Entrepreneurship Personal Effectiveness Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence