E-commerce Merchandiser

Role purpose

Merchandising and catalogue

• Merchandise category and collection pages based on sales, stock depth, and seasonal priorities; manage featured products and sold-out visibility.
• Manage homepage banners, landing pages, promotions, search, discovery, and recommendation tools while following brand visual standards.
• Maintain Shopify Plus product listings, descriptions, pricing, imagery, attributes, categories, collections, tags, and filters.
• Coordinate product launches, price and stock updates, and resolve missing content, broken listings, and catalogue errors.

Campaigns, stock, and reporting

• Work with marketing and agencies on promotions, discounts, and seasonal campaigns, including Black Friday, Ramadan, and Back to School.
• QA campaign pricing, discount codes, pages, and product placements before launch.
• Monitor online stock, aged inventory, and sell-through with buyers and logistics; flag risks and recommend actions.
• Track sales, conversion, sell-through, and customer behavior with Google Analytics, Shopify reports, and e-commerce dashboards; prepare trading reports and insights.

Customer experience and collaboration

• Monitor site navigation, customer feedback, and reviews; implement improvements and QA the desktop and mobile customer journey.
• Coordinate with marketing, design, buying, logistics, IT, external vendors, agencies, and marketplace partners; support launch and brand content and process vendor invoices.

Performance indicators

Qualifications and experience

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• 2–4 years of e-commerce merchandising experience; retail, fashion, footwear, or sports experience is preferred.
• Hands-on Shopify/Shopify Plus or similar platform experience, such as Magento or WooCommerce; marketplace experience is an advantage.

Skills and competencies

• Commercial and analytical mindset; proficiency in Excel and Google Analytics.
• Attention to detail, organization, visual sense, and understanding of the online customer journey.
• Strong communication and collaboration; able to manage multiple launches and deadlines.
• Arabic language skills are an advantage; the posting also seeks a proactive team player interested in sports and lifestyle retail.

Location

• The role is listed in Dubai, UAE. The description does not specify a remote, hybrid, or in-person work arrangement.