E-Commerce Manager

Overview

Position Summary

Key Responsibilities

• Develop and execute the e-commerce strategy for UAE and KSA in alignment with global and regional business objectives.
• Manage relationships with e-commerce platforms, marketplaces, and digital partners to maximize brand visibility and online sales.
• Monitor and analyze online sales performance, customer behavior, and market trends to optimize campaigns and initiatives.
• Collaborate with marketing, sales, and supply chain teams to ensure product availability, pricing, and promotional strategies are effectively implemented online.
• Drive digital marketing initiatives, including SEO, SEM, social media, and email campaigns, to support e-commerce growth.
• Ensure compliance with regulatory requirements, local laws, and Pierre Fabre corporate guidelines in digital operations.
• Prepare regular reports and insights on e-commerce performance for senior management.
• Participate in monthly global IBU meetings, presenting business performance, key achievements, and updated growth plans.
• Monitor stock levels across retailers, analyze sell-out performance, and provide regular reports on inventory coverage and product availability.
• Develop and manage the annual marketing calendar for each retailer, taking into account seasonality, promotional events, and business priorities, in close coordination with the Marketing Department and Commercial Manager.

Qualifications & Skills

• Bachelor’s degree in Marketing, Business, E-commerce, or a related field. Master’s degree preferred.
• Minimum 5 years of experience in e-commerce, digital marketing, or online retail management, preferably in FMCG, pharmaceutical, or cosmetics sectors.
• Strong knowledge of e-commerce platforms, digital marketing tools, and online consumer behavior in the UAE and KSA markets.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Excellent communication, negotiation, and stakeholder management skills.
• Fluent in English; Arabic proficiency is a plus.
• Ability to work independently and manage cross-functional teams.
• Developed strong collaborations with major e-retailers in the UAE and KSA markets.
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