E-Commerce Executive
Skills
About This Role
Job Summary
The E-Commerce Executive will manage and grow the company’s online sales channels across the UAE and GCC, including marketplaces and B2B portals.
Your role
involves handling IT product listings, pricing aligned with the local market, inventory coordination, and supporting digital sales growth for hardware, software, and networking solutions.
1. Marketplace & Channel Management (UAE Focus)
Manage listings and sales on platforms such as Amazon.ae, Noon, and other regional platforms
Coordinate with marketplace account managers for promotions and campaigns
Ensure compliance with UAE marketplace policies and VAT requirements
2. Product Listings (IT Distribution Focus)
Create and maintain detailed listings for IT products (laptops, printers, servers, networking devices, accessories)
Upload Arabic + English content where required
Ensure accurate specs, SKU mapping, and warranty details (important in UAE market)
3. Pricing & Market Alignment
Monitor competitor pricing across UAE distributors and online sellers
Adjust pricing based on:
Import costs & currency fluctuations
Uae Vat (5%)
Market demand and promotions
Coordinate with sales team for B2B pricing strategies
4. Inventory & Supply Chain Coordination
Work closely with warehouse (JAFZA / Dubai mainland operations)
Sync stock across ERP and online platforms
Manage backorders, lead times, and product availability
5. Order Processing & Fulfillment
Handle daily order processing (B2C & B2B)
Coordinate with logistics partners (Aramex, Fetchr, etc.)
Ensure timely delivery across UAE and GCC
6. Sales Performance & Reporting
Track KPIs such as:
Revenue by channel
Conversion rates
Top-selling SKUs
Prepare weekly/monthly reports for management
Identify high-demand IT categories (e.g., gaming laptops, networking gear)
7. Customer & Vendor Coordination
Handle customer inquiries (technical + order-related)
Coordinate with vendors/brands for product data
Manage returns, warranty claims, and replacements
8. Digital Marketing & Promotions
Support campaigns during key UAE sales periods:
Ramadan
Assist with Google Ads, marketplace ads, and email campaigns
Improve SEO for product pages
Qualifications
Bachelor’s degree in Business Administration, Marketing, or IT
2–4 years in e-commerce within UAE or GCC
Experience
in IT trading / distribution is highly preferred
Experience
with platforms like Shopify, Magento, or WooCommerce
Strong knowledge of UAE marketplaces (Amazon, Noon)
ERP system experience (SAP, Oracle, or similar)
Advanced Excel skills (pivot tables, reporting)
**Preferred** **Knowledge**
Understanding of UAE IT distribution ecosystem
Familiarity with local compliance:
VAT invoicing
Import/export processes
Basic knowledge of Arabic (advantage)
Key Competencies
Strong attention to detail (especially product specs)
Analytical mindset for pricing and sales optimization
Ability to work in a fast-paced trading environment
Coordination across sales, warehouse, and finance teams
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