Domestic Outbound Planner

Key Responsibilities

• Plan and coordinate European outbound collections and deliveries, including hazardous shipments, ensuring all relevant information is accurately uploaded to partner systems where required. Support the smooth running of groupage and charter operations, helping to ensure freight is planned efficiently and customer requirements are met. Book vehicles and loading space, ensuring all administration is completed accurately and in line with DACHSER network standards. Manage and monitor outbound activity using key DACHSER systems and planning tools, including Domino, the Outbound Planning Tool and Charter Tool. Coordinate vehicle loading and despatch, ensuring freight moves efficiently and departmental KPIs and customer expectations are achieved. Build strong working relationships with hauliers and transport suppliers, managing performance, service levels and costs. Respond to charter and groupage transport requirements, identifying efficient and cost-effective solutions for customers. Maintain a strong and reliable supplier database, ensuring a range of competitive transport options are available to meet operational needs. Take a commercially focused approach to planning, looking for opportunities to maximise profitability without compromising service or quality. Complete cost accruals and process purchase invoices accurately and within required processes. Work closely with colleagues across Northampton, the wider UK business and the European network, maintaining effective communication and strong working relationships. Ensure daily activities are completed in line with standard operating procedures and company quality standards. Maintain accurate records and ensure all operational paperwork and reporting requirements are completed correctly and efficiently. Prepare and process all required vehicle despatch documentation, including CMRs, hazardous goods documentation and customs paperwork. The Ideal Candidate Will Have Good knowledge of transport legislation and an understanding of the requirements within a busy transport operation. Strong geographical knowledge, with the ability to support effective transport planning and routing. Good commercial awareness, with an understanding of how to maximise profitability while maintaining excellent service and quality. The ability to remain calm and organised under pressure, effectively prioritising workload in a fast-paced environment. Strong problem-solving and analytical skills, with the confidence to make informed decisions when challenges arise. A resilient and flexible approach, comfortable adapting to changing operational priorities. Excellent attention to detail and a high level of accuracy. The confidence to work independently, use initiative and take ownership of tasks through to completion. A strong customer-focused approach, taking responsibility for delivering a high-quality and reliable service. Previous experience working within a fast-paced and dynamic environment. Excellent multi-tasking and organisational skills, with the ability to manage several priorities at the same time.