Dispatcher

Job Summary

Job Description

• Coordinate and manage the supply chain logistics for flowers, including sourcing, procurement, transportation, and distribution.
• Develop and maintain relationships with flower growers, suppliers, and distributors. Negotiate contracts and agreements to ensure cost-effective and timely delivery of flowers.
• Coordinate the shipping and handling of flowers, including packaging, labeling, and documentation. Ensure compliance with regulatory requirements for transportation.
• Prepare and maintain accurate documentation related to flower shipments, including invoices, bills of lading, and customs documentation. Generate reports on logistics performance.
• Identify and resolve logistics issues promptly to minimize disruptions in flower supply. Implement corrective actions and process improvements as needed
• Ensure compliance with industry standards, regulations, and best practices related to flower logistics, including phytosanitary requirements and international trade regulations
• Monitor logistics costs and identify opportunities to optimize transportation, storage, and distribution expenses while maintaining quality standards.
• Supervise and lead a team of drivers, including hiring, training, scheduling, and performance management.
• Monitor route performance and make adjustments as necessary to improve efficiency and meet delivery deadlines.
• Maintain a high level of customer service by addressing customer inquiries and resolving issues promptly and professionally.
• Plan and optimize daily delivery routes to maximize efficiency and minimize delivery times and costs.

Required Experience

• UAE driving license and deep knowledge in Dubai roads
• 3-4 years of Logistics experience in flowers or consumer goods
• Speaks fluent English.
• Demonstrates ability in building relationships and driving growth.
• Organized and adept at handling the dynamic pace of shipments and dispatch.

Mandatory

• Holds a valid manual driver's license.
• High school diploma or equivalent; additional certification or training in logistics or transportation management is a plus.
• References will be required