Director - Wellness Operations - Jumeirah Group & Corporate

About Jumeirah

About the Job

Director – Wellness Operations

• to join
• Jumeirah Group & Corporate.
• The main duties and responsibilities of this role include:
• Lead the commercial performance of Jumeirah’s Wellness & Spa portfolio, overseeing full P&L responsibility across spa, retail, membership, and wellbeing programmes.
• Partner closely with the VP of Wellbeing to shape brand strategy and develop impactful annual wellness campaigns aligned with Jumeirah’s positioning.
• Drive global wellness initiatives and partnerships, enhancing brand visibility and strengthening Jumeirah’s presence in the luxury wellbeing space.
• Translate wellness strategy into performance excellence by managing KPIs, budgets, and operational standards, ensuring alignment with marketing and brand campaigns.
• Lead operational excellence across all wellness offerings, continuously elevating guest experience, treatment menus, and service standards to achieve LQA and Forbes benchmarks.
• Inspire, develop, and build a world-class wellness team, overseeing recruitment, training, and capability development to deliver a consistently exceptional guest journey.

About You

• The ideal candidate for this position will have the following experience and qualifications:
• Minimum 10 years of experience in a senior wellness leadership role within international luxury hospitality, managing wellness brands or multi-site operations.
• Proven track record in designing, innovating, and elevating wellness programmes to enhance guest experience and commercial performance.
• Strong leadership experience, with the ability to inspire, develop, and lead high-performing wellness teams.
• Deep expertise in integrated wellness concepts, with hands-on experience delivering impactful training and development programmes.
• Background in wellness brand development, marketing, and pre-opening environments, with a strong understanding of luxury positioning.
• About the Benefits
• At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
• Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits

• include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)