Director - Risk & Compliance

About This Role

Role Purpose The Director – Risk and Compliance is responsible for overseeing and controlling the risk and compliance

issues in all aspects of the operations with a view to mitigate the operational and regulatory and compliance

related matters of the country of operations. The role holder is also responsible for identifying and resolving

control weaknesses or other related risk and compliance cases.

Role Details – Key Responsibilities And Accountabilities Strategic Planning and Implementation

• Oversee the development of short and long-term planning, deployment of resources, budgeting

and expense control for the Risk and Compliance Department in the assigned country

• Provide support to management teams to assure the efficient implementation and maintenance

of inventory control and safety

• Provide support to management in order to address Internal Audit recommendations and the

implementation of corrective actions

Risk Management

• Direct independent, cost effective and efficient risk management services to all the Countries

across MAF Retail

• Drive and implement corrective action plans for resolution of disasters and other problematic

issues, and provide general guidance on how to avoid or deal with similar situations in the future

• Identify potential risks and propose action plans to ensure safe conditions for assets, merchandise

and environment

Risk Evaluation and Analysis

• Identify, highlight and report emerging risks and threats, and provide advice where required
• Direct, monitor, and evaluate the risk assessment to assure optimum productivity and compliance to corporate risk and compliance initiatives, programs, and procedures
• Identify and assess risks against set parameters, through qualitative and quantitative analysis and provide corrective action plans

Audit Framework

• Evaluate the effectiveness of the company's internal control framework by addressing risks and accomplishing the company’s goals and objectives and provide feedback to management

Risk and Compliance Investigation

• Evaluate and recommend the initiation of investigative procedures in response to alleged violations of rules, regulations, policies, procedures and standards of conduct
• Direct internal theft, breach of ethics, corruption and fraud investigations to ensure timely and appropriate resolution
• Collaborate with the Internal Audit Department, in matters of serious investigations and cases
• Coordinate with functions across the organization to ensure the appropriate response to all incidents takes place

Relationship Management

• Develop and maintain partnerships with regulatory bodies, local law enforcement agencies and members of the retail risk and compliance community
• Act as company representative with local law enforcement, regulatory agencies, courts and legal practitioners

Reporting

• Analyse the results from the risk assessment and prepare the reports for management presentation
• Oversee the development of the risk dashboard and risk related reports for the Senior Management on the most important concerns identified by the Risk and Compliance department

Human Capital Responsibilities

• Ensure the implementation of the performance management process
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Identify training needs and coordinate with the HC department to ensure facilitation of training requirements
• Oversee the development and implementation of on the job-training
• Ensure constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans, and objectives
• Provide inputs while developing MAF Retail’s corporate policies and relevant procedures, and monitor the implementation

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role. Definition of Success

• Risk management framework in place
• Timeliness and accuracy of activities
• Effective risk mitigation
• Timely communication of risk awareness
• Risk recommendations made are reliable
• Compliance with procedural and legislative requirements
• Effective communication of policies and procedures Other Context (if applicable):

Minimum Qualifications/education

• Bachelor’s Degree in Business Administration, Finance Risk Management or equivalent
• MBA is preferred
• Risk and Compliance Certification, Certified Protection Professional (CPP), Certified Fraud Examiner (CFE) are preferred

Minimum Experience

• 10+ years' experience in a related role, 5+ years in retail

Skills

• Business communication and presentation skills
• Excellent project management
• Problem-solving ability
• Analytical and decision-making abilities