Director of Wellness

Overview

Why Join

About Rosewood Doha

Our Associate Experience

• We believe exceptional work deserves exceptional care.
• At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work.
• This includes:
• A competitive salary and benefits package
• High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl
• A birthday day off (because your milestones matter!)
• Personalized development plans and continuous learning opportunities to support your career journey
• These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.

Your Role

• Essential duties and responsibilities:
• Provides strategic direction for business growth.
• Develop and implement the agreed annual budget and business plan.
• Monitors the financial perfo1mance and operations to support the objective of the Department.
• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.
• Responsible for establishing the annual department events calendar with global/local retail partners.
• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.
• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.
• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.
• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.
• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.
• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing.
• Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.
• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.
• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.
• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery.

Financial Responsibilities

• Responsible for the business channels of membership, online bookings, services sales, and retail sales.
• Achieving GOP.
• Establish and manage a robust membership program, fostering a sense of community and engagement among members.
• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.
• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.
• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.
• Cost Management while maintaining standards.
• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.
• Financial plans for spotting trends, measuring productivity and monitoring progress.
• Ensure the establishment and execution of all financial, operational, and departmental goals.
• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.
• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.
• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.