Director of SPA

About the Role

Responsibilities

• Develop and execute a comprehensive spa and wellness strategy aligned with the brand's luxury positioning.
• Oversee daily spa operations, maintaining high standards of service, hygiene, and safety.
• Create personalized wellness experiences that reflect local culture and global trends.
• Lead, mentor, and inspire a team of spa professionals to deliver customer service.
• Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility.
• Drive marketing initiatives and partnerships to increase spa visibility and revenue.
• Implement sustainable practices and ensure compliance with industry regulations.
• Collaborate with cross-functional teams to integrate spa services into the overall guest experience.
• Stay informed of industry trends and introduce treatments and programs.
• Ensure cultural sensitivity and adaptability in all aspects of spa operations.
• Monitor spa workflow, maintain compliance with hygiene and safety standards, and resolve operational issues.

Qualifications and Requirements

• Experience required: 5-10 years in a relevant field.

Work Environment

• This role operates in an environment that promotes collaboration and professionalism, where teamwork is essential for achieving results. Regular communication with the team and other departments is expected to enhance performance and service levels. The position is based in Riyadh, Riyadh, Saudi Arabia.
• Commitment to Diversity and Inclusion
• We are committed to fostering a work environment that respects diversity and supports all individuals. We value varied experiences and backgrounds, recognizing that diversity strengthens our team. We strive to provide equal opportunities for professional growth in a positive and supportive workplace for all employees and guests.