Director of SPA

Company Description

Job Description

• We are seeking a visionary and enthusiastic Director of SPA to join our luxury wellness facility in Riyadh, Saudi Arabia.
• As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.
• Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning
• Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety
• Create unique, personalized wellness experiences that reflect local culture and global trends
• Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service
• Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility
• Drive marketing initiatives and partnerships to increase spa visibility and revenue
• Implement sustainable practices and ensure compliance with industry regulations
• Collaborate with cross-functional teams to integrate spa services into the overall guest experience
• Stay abreast of industry trends and introduce innovative treatments and programs
• Ensure cultural sensitivity and adaptability in all aspects of spa operations

Qualifications

• Proven experience in spa management or luxury hospitality, with a track record of successful leadership
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
• Spa management certifications are a plus
• Strong financial acumen with experience in P&L management and revenue growth strategies
• Excellent team leadership and mentoring skills
• Proficiency in business planning, budgeting, and operational efficiency
• In-depth knowledge of spa treatments, therapies, and wellness program development
• Experience in marketing, branding, and customer service excellence in a luxury environment
• Demonstrated ability to create and implement innovative wellness strategies
• Strong understanding of sustainability practices in the spa industry
• Cultural sensitivity and awareness, with the ability to work in a multicultural environment
• Proficiency in English required; Arabic language skills highly desirable
• Adaptability and resilience in a dynamic, fast-paced setting
• Exceptional communication and interpersonal skills
• Commitment to ongoing professional development and industry trend awareness
• **Additional Information** **Director of Spa – Job Description and Work Environment**
• As **Director of Spa**, you will be a key member of the operations team, responsible for ensuring that all spa and wellness services are delivered at the highest levels of quality and guest satisfaction.
• You will oversee all aspects of spa operations, from treatment execution and guest service, to team management, scheduling, and service delivery.
• Your responsibilities include monitoring spa workflow, maintaining compliance with hygiene and safety standards, effectively leading and mentoring the spa team, and resolving operational issues to guarantee an exceptional guest experience.
• We operate in an environment that promotes **collaboration and professionalism**, where teamwork is essential to achieving outstanding results.
• You will regularly communicate with your team and other departments to enhance performance and elevate the level of services provided.
• Our Commitment to Diversity and Inclusion
• We take pride in fostering a work environment that **respects diversity and supports everyone**.
• We value varied experiences and backgrounds and believe that diversity strengthens our team.
• We are committed to respecting all employees and guests alike, and strive to provide equal opportunities for professional growth in a positive and supportive workplace.