Corporate Director of Hospitality Operations
Skills
About This Role
Overview
*Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.*
Operation
Reporting to:
About Us
Welcome to the next generation of hospitality excellence.
At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members.
Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices.
Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
The Role
The Corporate Director of Hospitality Operations is responsible for the strategic leadership, development, and operational performance of the company’s fast growing hospitality platform.
This role oversees the conception, development, opening, and operation of hotels, food and beverage venues, wellness facilities, and destination hospitality assets, ensuring each component contributes to a cohesive, high-performing luxury hospitality ecosystem.
Reporting to the Group Head of Hospitality, The Corporate Director of Hospitality Operations serves as a senior member of the executive leadership team and plays a critical role in shaping the long-term direction of the hospitality portfolio.
The role operates at the intersection of strategy, development, creative brand positioning, and operational execution.
Beyond traditional operational oversight, The Corporate Director of Hospitality Operations contributes to the creation of distinctive hospitality concepts, the structuring of operating models, coordination of leadership amongst properties and assets senior leaders, and the establishment of governance frameworks that support scalable and sustainable growth across the platform.
Key Areas of Responsibilities
Please note that the responsibilities outlined below are not exhaustive.
Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues.
As a Corporate Director of Hospitality Operations, you will need to:
Hospitality Platform Strategy
- Lead the strategic development and operational performance of the hospitality portfolio, ensuring alignment between asset development, operational models, and long-term brand positioning. Support the evolution of the hospitality platform into a scalable and globally competitive operating ecosystem.
Portfolio Operations and Asset Oversight
- Working with properties General managers, senior leadership of assets under management and subject matter experts directors, provide executive oversight and alignment across all operational disciplines. These include hotel operations, rooms division, property based and standalone Restaurants and bars, wellness and spa programming and health and safety. Ensure each operational function operates cohesively to deliver a seamless guest experience and strong operational performance across the portfolio.
Destination Hospitality Development
- Contribute to the planning and development of new hospitality assets. Work closely with development, design, finance and technical teams to ensure operational considerations, guest journeys, and service infrastructure are fully integrated into the design and development process.
Concept Creation and Culinary Strategy
- Provide strategic leadership for the development and positioning of food and beverage concepts across the portfolio. Guide concept design, culinary direction, guest experience programming, and operational frameworks to create distinctive venues that strengthen the destination’s hospitality offering.
Portfolio Operations and Performance
- Oversee the operational performance of multiple hospitality assets including hotels, rooms operations, restaurants, wellness facilities, and experiential venues. Implement operational frameworks that drive consistency, efficiency, and excellence across the portfolio.
Operational Governance and Standards
- Develop and implement operational standards, policies, and performance frameworks that support service excellence and operational discipline across all hospitality assets. Ensure alignment between operational practices, brand positioning, and regulatory requirements.
Technology and Operational Systems
- Contribute to the implementation and performance of operational technology platforms including property management systems, point-of-sale systems, guest engagement tools, and operational reporting systems. Ensure technology infrastructure supports operational efficiency, data transparency, and enhanced guest experiences.
Health, Safety and Risk Management
- Ensure all hospitality operations comply with health, safety, hygiene, and regulatory requirements. Oversee the implementation of safety frameworks, emergency procedures, and operational risk mitigation strategies appropriate for complex hospitality and destination environments.
Financial and Commercial Performance
- Oversee operational financial performance across the portfolio, including budgeting, forecasting, cost management, and revenue optimization. Ensure that hospitality operations achieve strong commercial outcomes while maintaining the expected standards of luxury hospitality environments.
Leadership and Organizational Development
- Build and lead high-performing operational leadership teams across the portfolio. Mentor senior leaders, strengthen organizational capabilities, and cultivate a culture centerer on service excellence, accountability, and innovation.
Guest Experience and Brand Positioning
- Champion the development of distinctive guest experiences that elevate the reputation and positioning of the hospitality platform. Ensure that service delivery, programming, and operational design reflect the expectations of world-class luxury destinations.
Pre-Opening and Asset Activation
- Provide executive leadership during the pre-opening phases of new hospitality assets, ensuring that operational structures, service models, staffing strategies, and training frameworks are successfully implemented prior to launch.
Stakeholder and Partner Engagement
- Act as a senior representative of the organization with owners, operators, consultants, and strategic partners. Support the structuring of operating agreements, partnerships, and collaborations that strengthen the hospitality portfolio.
Risk, Safety and Regulatory Compliance
- Ensure all hospitality operations comply with health, safety, hygiene, and regulatory requirements while maintaining operational resilience in complex destination environments.
Education and Experience
- Minimum of 15 years of senior leadership experience within luxury hospitality or destination hospitality environments.
- Significant experience overseeing multi-property operations or large-scale integrated resort developments.
- Deep expertise in food and beverage strategy, concept development, and luxury dining operations.
- Strong financial and commercial acumen with experience managing complex operational budgets, financial planning, and profit and loss performance.
- Demonstrated ability to lead large operational organizations across multiple disciplines including hotel operations, rooms division, food and beverage, wellness, IT, and safety.
- Experience operating in international hospitality markets, with exposure to GCC or emerging luxury destinations considered advantageous.
- Expertise operating in and developing 5 star FORBES, Michelin keys, and Michelin star environments.
- Role well suited for experienced Ultra luxury hospitality Hotel managers or General managers
- Strategic autonomy and inspirational leadership
- Restaurants and bars concept innovation
- Luxury guest experience design and execution
- Operational governance and performance optimization
- Financial management and commercial strategy
- Leadership development and organizational building
- Stakeholder engagement and executive communication
What We Offer
- Jeddah or Red Sea, Saudi Arabia based position
- Competitive Single or Family expatriate package
- Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
- Access to exclusive employee benefits within Red Sea Global Hospitality.
- Health Insurance coverage.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programs.
- Accessibility and Adjustments
- We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve.
- We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible.
- If you would like to discuss any specific requirements, please get in touch with us.
- *Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.
- We encourage individuals from all backgrounds to apply.*
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