Director of Revenue Management
Skills
About This Role
Overview
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy.
With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.
As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.
Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description
- The Director of Revenue Management is responsible for maximizing revenue growth and optimizing profitability across all revenue-generating channels in the hotel.
- This role entails setting and executing pricing strategies, managing inventory, and analyzing market data to drive revenue performance.
- The ideal candidate will be a strategic thinker with deep analytical expertise and a strong understanding of market trends, customer behavior, and distribution channels.### **Key Responsibilities:**
- **Strategic Revenue Management:**
- + Develop and implement revenue management strategies and pricing models to maximize room revenue and market share.
- + Conduct regular revenue analysis and forecasting to inform business decisions and strategic planning.
- + Monitor competitive market trends and adjust pricing strategies as necessary to maintain a competitive edge.
- **Inventory and Pricing Control:**
- + Oversee the distribution and management of room inventory across all booking channels.
- + Set room rates, packages, and promotions based on forecasted demand, market conditions, and competitive intelligence.
- + Manage and optimize distribution channels, including OTAs, brand website, GDS, and other online and offline channels.
- **Performance Analysis:**
- + Track, analyze, and report on key revenue metrics, including RevPAR, ADR, occupancy, and market share.
- + Regularly review and interpret revenue performance reports to identify trends, opportunities, and areas for improvement.
- + Present findings and recommendations to senior management to support revenue and profitability goals.
- **Cross-Departmental Collaboration:**
- + Collaborate with Sales, Marketing, Reservations, and Operations teams to align revenue strategies with overall business goals.
- + Provide training and guidance to sales and front office teams on revenue management principles and upselling techniques.
- + Work closely with marketing teams to develop promotions and campaigns that drive occupancy and ADR.
- **Technology and Systems Management:**
- + Utilize revenue management software (e.g., RMS, CRS, PMS) to manage data and make data-driven decisions.
- + Oversee the implementation and maintenance of technology solutions that support revenue management processes.
- + Ensure data integrity and accuracy in revenue management systems and processes.
- **Market Intelligence:**
- + Conduct ongoing competitive analysis, including pricing, positioning, and market trends.
- + Keep abreast of industry changes, new technologies, and best practices in revenue management.
- + Develop market segmentation and customer profiling strategies to enhance targeting and pricing precision.
- **Budgeting and Forecasting:**
- + Lead the annual budgeting and forecasting process for all revenue streams, including rooms, F&B, and ancillary services.
- + Ensure that revenue targets align with overall financial goals and provide regular updates on performance against budget.
- + Identify opportunities to increase incremental revenue through upsell programs and ancillary offerings.
Desired Skill & Expertise
- Bachelor’s degree in hospitality management, Business Administration, Finance, Economics, or a related field
- Minimum 7–10 years of experience in Revenue Management within the hospitality industry
- At least 3–5 years in a leadership or multi-property revenue management role
- Strong knowledge of hotel distribution channels, pricing strategies, and market segmentation
- Experience working with major hotel PMS, RMS, CRS, and channel management systems.
- Proven track record of driving RevPAR, ADR, and occupancy growth Strong analytical skills with the ability to interpret and act on complex data sets.
- Excellent communication and interpersonal skills, with the ability to present to senior management and influence key stakeholders.
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