Director of Marketing for Conrad Dubai

Overview

• As the strategic leader of all marketing and communication initiatives, the Director of Marketing & Communications drives the positioning, visibility, and revenue generation of the hotel across all departments.
• This role champions brand integrity, drives integrated marketing plans, and ensures alignment with regional activations and corporate strategies.
• The director is also a key contributor to the commercial success of the property by developing targeted campaigns, fostering partnerships, and maximizing all distribution channels.
• What will I be doing?
• As Director of Marketing and Communications you will be responsible for performing the following tasks to the highest standards.
• Develops and executes comprehensive annual marketing plans and budgets, aligned with hotel revenue goals across rooms, F&B, events, and spa and any other revenue stream.
• Leads the ideation and implementation of tactical campaigns to generate incremental revenue across all departments.
• Collaborates closely with the General Manager, Commercial Director, Director of Operations, and Regional Marketing to align campaigns with strategic business goals and provide regular performance insights.
• Proactively identifies opportunities across departments to optimize promotional activity and meet or exceed revenue targets.
• Manages the hotel’s digital presence, ensuring Hilton brand websites are current, visually engaging, and optimized for conversions.
• Oversees third-party website content to maintain accuracy, alignment with luxury positioning, and brand consistency.
• Leads email marketing efforts, ensuring compliance with Hilton legal standards and leveraging the Content Centre and HeBS tools for impactful campaigns.
• Coordinates with regional marketing to activate joint promotional opportunities and integrated campaigns.
• Develops and manages targeted marketing databases for room sales, meetings & events, F&B, and spa promotions.
• Ensures promotional messaging is consistently deployed across all platforms, and tracks ROI of each initiative.
• Audits internal implementation of central and regional marketing programs to ensure consistency and compliance.
• Acts as the on-property brand guardian, ensuring all visual, written, and promotional materials reflect Hilton’s corporate identity standards.
• Oversees the creation, production, and timely delivery of all marketing collateral, liaising with creative suppliers as needed.
• Works cross-departmentally to optimize in-house merchandising and guest-facing marketing touchpoints.
• Maintains a high-quality image library in collaboration with the PR Manager.
• What are we looking for?
• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Attends monthly HOD Meetings.
• Host monthly Marketing/PR meetings.
• Ensure regular brainstorming meetings are help at property.
• Performs related duties and special projects as assigned.
• Is fully trained with regards to the hotels’ fire regulations and actions in case of fire.
• Is generally aware of all health and safety aspects of the hotels.
• What will it be like to work for Hilton?
• Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service.
• Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world.
• And, our amazing Team Members are at the heart of it all!

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