Director of IT Infrastructure & Operations

About the Opportunity

Role & Responsibilities

• Developing and delivering a global IT infrastructure strategy and roadmap.
• Standardising infrastructure across 15+ international locations to improve reliability, supportability and service.
• Modernising legacy and regionally managed infrastructure into a more centralised group-wide technology environment.
• Evaluating infrastructure technologies and ensuring solutions are aligned with business, operational and security requirements.
• Leading major infrastructure transformation and change programmes, balancing pace of change with successful adoption.
• Developing the Infrastructure and IT Support teams into a collaborative global function with unified standards and direction.
• Owning IT Support and Service Delivery, using ITIL principles to improve service quality and business alignment.
• Managing infrastructure budgets, expenditure, contracts and supplier relationships.
• Leading technology and supplier selection, negotiation and ongoing service-performance management.
• Building strong relationships with senior stakeholders to understand business needs and support the adoption of new technology.
• Developing effective relationships with strategic third-party providers and ensuring contractual and service commitments are achieved.
• Establishing appropriate standards, governance, performance measures and continuous improvement.

Key Requirements

• Experienced IT Infrastructure & Operations leader from a manufacturing environment, combining strategic leadership with sufficient technical depth.
• Significant IT Infrastructure & Operations leadership experience within manufacturing.
• Experience developing and contributing to an IT infrastructure strategy and roadmap within a mid-sized or larger organisation.
• Proven delivery of infrastructure transformation across multi-site and multi-country environments.
• Strong technical breadth across networking, hardware, desktop, data centres, operating systems and Azure hybrid environments.
• Continued hands-on technical engagement, with the ability to evaluate solutions and determine the right infrastructure for business requirements.
• Leadership and development of Infrastructure, IT Operations and IT Support teams across multiple locations.
• Experience moving from regional or fragmented infrastructure towards centralised and standardised group services.
• Strong IT service delivery and ITIL knowledge.
• Commercial responsibility for infrastructure budgets, suppliers, contracts and technology investment.
• Strong vendor management, including supplier selection, commercial negotiation and service performance.
• Excellent stakeholder management and relationship-building skills, with the ability to influence at all organisational levels.

Compensation

• Salary up to £110,000 plus car allowance, 20% bonus and excellent benefits package.
• Salary Type: Annual Salary. Salary Min: £110,000. Salary Max: £110,000. Currency: GBP.

Location & Workplace

• Location: High Wycombe, Buckinghamshire. Hybrid, office based 3 days per week.

Why Join

• Opportunity to take a leading role in a significant global IT transformation with autonomy to shape infrastructure strategy.
• Opportunity to make a tangible impact across an international manufacturing organisation, combining strategy, technology, leadership and commercial responsibility.