Director of Housekeeping
Skills
About This Role
Overview
- Company Description **Why work for Accor?**
- We are far more than a worldwide leader.
- We welcome you as you are and you can find a job and brand that matches your personality.
- We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Discover the life that awaits you at Accor, visit https://careers.accor.com
- Do what you love, care for the world, dare to challenge the status quo!
- #BELIMITLESS
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- **What’s in it for you****:**
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Job Description
- We are seeking an experienced and professional Director of Housekeeping to lead our housekeeping operations in Abu Dhabi, United Arab Emirates.
- In this pivotal leadership role, you will oversee all aspects of housekeeping services, ensuring exceptional cleanliness standards, operational efficiency, and guest satisfaction.
- You will manage a diverse team, develop strategic initiatives, and maintain the highest levels of hygiene and service excellence across our facility.
- The ideal candidate will be fluent in Turkish and possess strong leadership capabilities combined with a keen eye for detail and operational excellence.
- Direct and manage all housekeeping operations, including daily cleaning schedules, staff assignments, and quality control procedures
- Lead, mentor, and motivate the housekeeping team, fostering a culture of excellence, accountability, and continuous improvement
- Develop and implement comprehensive training programs for housekeeping staff to ensure compliance with organizational standards and best practices
- Establish and maintain rigorous quality assurance protocols, conducting regular inspections and audits to ensure all areas meet established cleanliness and safety standards
- Manage housekeeping budgets, including labor costs, supplies, and equipment procurement, while optimizing resource allocation
- Coordinate with other departments to ensure seamless service delivery and address any operational challenges or guest concerns
- Monitor inventory levels and manage vendor relationships to ensure timely procurement of cleaning supplies and equipment
- Ensure strict adherence to health, safety, and hygiene regulations, including proper handling of chemicals and waste management procedures
- Conduct performance reviews and evaluations for housekeeping staff, identifying development opportunities and recognizing outstanding performance
- Analyze operational metrics and implement process improvements to enhance efficiency and reduce costs
- Maintain detailed records and reports on housekeeping operations, staffing, and budget performance
- Represent the housekeeping department in management meetings and contribute to strategic planning initiatives
Qualifications
- Minimum 5+ years of progressive experience in housekeeping management or similar operational leadership roles within hospitality or facility management environments
- Proven track record of successfully leading and developing housekeeping teams of varying sizes
- Fluency in Turkish and English (written and verbal) is essential
- Strong proficiency in time management and organizational skills with the ability to manage multiple priorities simultaneously
- Demonstrated expertise in budget management, cost control, and financial planning
- In-depth knowledge of housekeeping standards, protocols, and best practices in the hospitality industry
- Proficiency with housekeeping management systems and software applications
- Excellent interpersonal and communication skills with the ability to motivate and inspire teams
- Strong problem-solving abilities and decisiveness in addressing operational challenges
- Knowledge of health, safety, and hygiene regulations applicable to hospitality facilities
- Experience with staff training, development, and performance management
- Preferred: Experience in luxury hospitality environments or five-star hotel operations
- Preferred: Familiarity with UAE hospitality regulations and local operational requirements
- Preferred: Multilingual capabilities (Arabic or English proficiency is advantageous)
- Additional Information **Your team and working environment****:**
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- Are you ready to put your heart at the center of everything that you do?
- If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
- We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
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