Director of Fintech

Overview

Job Description

Fintech

• Develop and execute Hungerstation’s financial technology strategy in alignment with business growth, digital transformation, and customer experience objectives.
• Lead the design and implementation of scalable fintech solutions to support high-volume transactions across customers, merchants, riders, and internal finance operations.
• Drive innovation in payment systems, digital wallets, refunds, settlements, and reconciliation processes to ensure speed, accuracy, and reliability.
• Partner closely with Product, Engineering, Data, Operations, and Finance teams to embed fintech solutions seamlessly into Hungerstation’s platform and operational workflows.
• Ensure full compliance with Saudi regulatory requirements (SAMA, ZATCA, VAT, data protection) and Delivery Hero group policies, while proactively managing fintech-related risks and controls.
• Oversee fraud detection, transaction monitoring, and cybersecurity measures related to financial systems and digital payments.
• Own and manage the fintech budget, ensuring cost efficiency, ROI optimization, and sustainable investment in new technologies and partnerships.
• Analyze financial and transaction data to identify trends, revenue opportunities, cost optimization areas, and system performance improvements.
• Prepare executive-level financial technology reports and dashboards, providing insights on transaction performance, risk exposure, and innovation impact.
• Lead and develop a high-performing fintech team, fostering a culture of ownership, innovation, and continuous improvement in line with Hungerstation’s leadership principles.
• Stay ahead of emerging fintech trends (open banking, embedded finance, BNPL, digital wallets, AI-driven fraud prevention) and assess their relevance to Hungerstation’s ecosystem.
• Build and manage strategic relationships with banks, payment providers, fintech startups, and regulatory bodies to strengthen Hungerstation’s financial infrastructure.
• Support business expansion initiatives by enabling new financial products and services for merchants and customers (e.g., faster settlements, flexible payment options, and value-added financial tools).

Strategy & Planning

• Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads.
• Make critical decisions that support the Division's strategic and tactical direction.
• Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives.
• Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
• Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
• Governance and Resilience
• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
• Uphold a high-performance working environment and promote HS’s Values.

People Management

• Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
• Participate in the identification and recruitment of key talents for the function.
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
• Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.

Budget Management

• Manage and own the budgeting cycle and provide input to the budgeting process.
• Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
• Investigate and propose implementing strategies that result in a positive financial impact for HS.
• Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
• Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.

Qualifications

• Knowledge and Experience
• 10 - 12 years of relevant experience.

Education and Certifications

• Bachelor’s degree in finance, Fintech, or a related field.
• Master’s degree is Preferred.