oracle
Director, IT Services - Network Engineering - Remote
Molina Healthcare
USA
Full-time
Director · 3+ years experience
Onsite
Discovered 3 weeks ago
sql
Role Overview
Leads and directs team responsible for enterprise infrastructure and information technology (IT) operations.
Responsible for delivering reliable, high‐performing technology services across infrastructure, data, and operational support functions.
Ensures service quality and performance by monitoring operational health, analyzing trends, and maintaining alignment with established service level agreements (SLAs) and organizational expectations.
Partners with business leaders and stakeholders to define, evaluate, and communicate IT performance across systems, applications, services, and project portfolios.
Drives process, service, and operational improvements to enhance efficiency, reliability, and customer experience.
Builds strong business relationships to set expectations, proactively identify risks, and resolve issues with appropriate priority and visibility.
Provides strategic oversight, guidance, and leadership to ensure IT services meet evolving business needs and support enterprise goals.
Key Skills for This Role
sql
Full Job Posting
Required Qualifications
- At least 8 years of information technology (IT) and systems experience, including advanced experience with IT service level performance, or equivalent combination of relevant education and experience. • At least 3 years of management/leadership experience. • Bachelor's degree in IT, computer science, statistics, business, health care, engineering, etc. • Advanced understanding of IT operations and major health care technology applications that support business functions. • Experience providing IT support in alignment with state Medicaid contract service level agreement (SLA) requirements. • Knowledge of emerging technologies required to support business needs and project execution. • Subject matter expertise/knowledge of managed care organization (MCO) contract compliance requirements that impact IT services or processes. • Knowledge of health care payer processes/industry/trends. • Understanding of business management, operations, and strategy. • Understanding of key functions, application accountabilities and services performed by each area including knowledge of PMO, architecture and service methodologies (current or developing), and ability to train the business on applicable services, processes and technologies. • Experience in strategic planning, project scoping and planning and background/experience in project management and use of project management tools. • Strong data-analysis and critical-thinking skills. • Experience summarizing data and creation and delivery of leadership presentations. • Analytical ability to identify issues, solve problems and develop/facilitate solutions; includes alternative analysis and cost/benefit analysis/project value realization. • Experience facilitating change management and process improvement initiatives. • Strong organizational and time-management skills, and excellent follow-through. • Ability to collaborate cross-functionally in a highly matrixed organization, and influence stakeholders on scalable solutions. • Excellent verbal, written, and interpersonal communication skills. • Proficiency with the Microsoft technology stack (including advanced Excel) and working knowledge of SQL.
- At least 8 years of information technology (IT) and systems experience, including advanced experience with IT service level performance, or equivalent combination of relevant education and experience.
- At least 3 years of management/leadership experience.
- Bachelor's degree in IT, computer science, statistics, business, health care, engineering, etc.
- Advanced understanding of IT operations and major health care technology applications that support business functions.
- Experience providing IT support in alignment with state Medicaid contract service level agreement (SLA) requirements.
- Knowledge of emerging technologies required to support business needs and project execution.
- Subject matter expertise/knowledge of managed care organization (MCO) contract compliance requirements that impact IT services or processes.
- Knowledge of health care payer processes/industry/trends.
- Understanding of business management, operations, and strategy.
- Understanding of key functions, application accountabilities and services performed by each area including knowledge of PMO, architecture and service methodologies (current or developing), and ability to train the business on applicable services, processes and technologies.
- Experience in strategic planning, project scoping and planning and background/experience in project management and use of project management tools.
- Strong data-analysis and critical-thinking skills.
- Experience summarizing data and creation and delivery of leadership presentations.
- Analytical ability to identify issues, solve problems and develop/facilitate solutions; includes alternative analysis and cost/benefit analysis/project value realization.
- Experience facilitating change management and process improvement initiatives.
- Strong organizational and time-management skills, and excellent follow-through.
- Ability to collaborate cross-functionally in a highly matrixed organization, and influence stakeholders on scalable solutions.
- Excellent verbal, written, and interpersonal communication skills.
- Proficiency with the Microsoft technology stack (including advanced Excel) and working knowledge of SQL.
Preferred Qualifications
- Six Sigma black belt. • Project Management Professional (PMP) certification. • Information Technology Infrastructure Library (ITIL) certification. • Understanding of health care industry regulations and compliance requirements, including those impacting Medicaid, MCO operations, and IT service delivery.
- To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
- Six Sigma black belt.
- Project Management Professional (PMP) certification.
- Information Technology Infrastructure Library (ITIL) certification.
- Understanding of health care industry regulations and compliance requirements, including those impacting Medicaid, MCO operations, and IT service delivery.
- To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
- Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
About Molina Healthcare
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