Director - Compliance Issues Management
Full Job Posting
Qualifications
- 7+ years of relevant experience in financial crimes compliance, compliance, issue management, operational risk, internal audit, control management, or a related risk management function.
- Strong knowledge of financial crimes risk management, including AML, Sanctions, and/or Anti-Bribery and Corruption, with demonstrated ability to apply subject matter expertise to risks, issues, controls, and remediations.
- Demonstrated experience overseeing issue and remediation assessments, including control design and effectiveness, root cause analysis, and risk-based testing or review.
- Demonstrated experience leading and developing risk, compliance, audit, or control professionals and providing oversight and challenge of complex work.
- Strong analytical, judgment, communication, and stakeholder management skills, with the ability to synthesize complex information, influence senior stakeholders, and effectively escalate material risks.
Responsibilities
- Lead GFCC oversight of financial crimes-related IREs, ensuring monitoring and effective challenge are risk-based, consistently executed, and supported by evidence-based conclusions.
- Oversee and provide effective challenge of IRE closure packages, including the adequacy of supporting evidence, remediation outcomes, and actions taken to address identified risks and root causes.
- Ensure IREs are appropriately identified, documented, risk-rated, and managed in accordance with enterprise standards; oversee remediation progress and escalate material concerns as appropriate.
- Lead, coach, and develop Issues Management colleagues, promoting sound risk judgment, appropriate application of financial crimes expertise, and high-quality execution.
- Synthesize monitoring and effective challenge results across the IRE portfolio to identify trends, root causes, emerging risks, and recurring or systemic concerns requiring escalation.
- Oversee the GFCC IRE management tool and associated controls, ensuring data completeness, accuracy, and integrity and driving ongoing enhancements.
- Produce risk-focused reporting for senior management and governance forums and support identification and escalation of emerging and systemic risks.
- Partner with Audit, Exam, Committee Governance, GFCC process owners, Control Management, and other stakeholders to promote effective IRE management, reporting, and governance.
About American Express
Global financial services company offering payment and travel products.
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