Director
Role Overview
The Director (Operations) reports to the General Manager, Queensland Operations.
The role is a strategic partner and operational leader responsible for performance, business improvement and strategic capability across the division.
Key Skills for This Role
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About the Organisation
Trade and Investment Queensland is the Queensland Government’s global business agency.
The organisation supports Queensland businesses through trade, investment, international education and major events.
Queensland Operations engages with exporters and investors through teams in Brisbane and eight regional Queensland offices.
About the Role
The Director (Operations) reports to the General Manager, Queensland Operations.
The role is a strategic partner and operational leader responsible for performance, business improvement and strategic capability across the division.
Key Responsibilities
- Lead organisational improvement and transformation, provide strategic advice, and drive business planning and performance reporting.
- Lead complex programs and oversee client engagement strategy and CRM adoption.
- Build a high-performing team and strengthen governance and stakeholder relationships.
Skills and Experience
- Demonstrated experience leading business operations and organisational performance in complex environments; public and commercial experience is highly regarded.
- Experience leading improvement, transformation or performance initiatives, and strong program and project management capability.
- Exceptional communication, facilitation and stakeholder engagement skills, including advising senior leaders.
- Strong analytical and evidence-based decision-making skills.
- Experience leading governance, business planning, executive reporting and ministerial briefings.
- Proven people leadership experience.
Additional Information
- Appointments are subject to criminal history checks.
- Applications may remain current for up to 12 months and may be considered for identical or similar vacancies.
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