Direct Sales Agent (Banking)

Role Summary

1. Customer Acquisition & Field Sales

• Actively prospect and acquire new customers for **CASA (Savings/Current Accounts)** and term deposits.
• Achieve monthly sales targets for unsecured and secured lending, including **Personal Loans**, **Credit Cards**, **Auto Loans**, and **Mortgage Loans**; products often tailored for both Qatari nationals and expatriates.
• Generate leads through **door-to-door (D2D)** sales, cold calling, networking, referrals, and participating in local promotional events.
• Cross-sell third-party products, such as life and general insurance, with a focus on Sharia-compliant options for Islamic banking customers where applicable.

2. Customer Needs Assessment & Product Presentation

• Conduct thorough needs assessments to understand the customer’s financial goals, then tailor and present the most suitable banking solutions.
• Educate customers on product features, benefits, terms, and fee structures, addressing any questions or concerns.

3. Documentation & Strict Compliance (AML/KYC)

• Guide customers through the application process and ensure the collection of all required documentation (QID, salary certificate, bank statements, etc.), keeping files clean to avoid rejections.
• Adhere strictly to the **Qatar Central Bank (QCB)** regulations, and the **Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) Law No. 20 of 2019**. Ensure all KYC (Know Your Customer) norms are followed meticulously.
• Maintain complete transparency and integrity in all sales transactions, and promptly report any suspicious activities to the compliance team.

4. Relationship Management & CRM

• Build and maintain strong, trust-based relationships with new and existing clients to foster loyalty and encourage repeat business and referrals.
• Provide exceptional customer service and support throughout the sales process and post-onboarding journey.
• Maintain accurate, daily records of all sales activities, customer interactions, and pipeline status in the bank’s CRM system.

5. Market Feedback & Professional Development

• Stay informed about industry trends, competitor offerings, and any regulatory changes that may affect the bank's products.
• Provide regular feedback to management on customer preferences, market dynamics, and potential areas for improvement in sales strategies.
• Participate in all training and professional development programs to enhance product knowledge and sales techniques.

Essential

• **Education:** Bachelor’s degree in Business, Marketing, Finance, or a related field is required.
• **Experience:** Minimum 2 years of experience in direct sales, specifically in the **banking or financial services sector in Qatar**.
• **Local Availability:** Currently residing in Qatar and able to start immediately, with a valid Qatar ID (QID) and a transferable sponsorship (NOC).
• **Language:** Fluency in **both English and Arabic** is preffered.
• Pay: QAR8,000.00 per month

Application Question(s)

• Do you agree with the salary bracket provided (8000 QAR)?

Education

• Bachelor's (Required)

Experience

• Banking: 2 years (Required)