Dining Room Supervisor

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Dining Room Supervisor to join our Parkland West Bedford team based in Bedford, Nova Scotia .

Providing leadership in the coordination of dining room staff activities to ensure professional service delivery to residents daily and for special events

Outlines work assignments

Supervises, directs, and evaluates the work of the team

Ensures new team members are orientated and trained on all departmental standards

Assists with resource management, such as recruitment, orientation, training, and coaching

Performing all duties of the Server position

Supporting the development of a quality culture by having a continuous quality improvement philosophy

Assisting in the provision of catering services for internal and external events and special functions

Coordinates all meal/beverage charges and proper billing

Organizes and maintains the process for client menus, diet slips and count sheets.

Assists with inventory counts monthly

Assists in the process to track and submit records of resident additional food services charges when required

Inspects the dining room, serveries and stewarding area to ensure all assigned duties from the previous day have been completed

Ensure procedures are followed when alcohol is served if applicable

Working with the food services team to promote communication and compliance to policies, procedures and applicable legislation.

Develops and maintains effective relationships with residents and their families to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction

Maintaining safety and sanitation in the dining areas to meet legislative / organizational standards

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A high-school diploma or GED

Proof of Basic Food Safety Training or Food Handler’s certificate is required

Proof of valid Right to Serve Certification is required

Minimum 2 years’ experience in the food & beverage service industry

Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment

Previous supervisory experience in hospitality or health care foodservice

Experience in preparation of work schedules considered an asset

Experience using POS software and other essential computer programs considered an asset

Previous experience working with the elderly in long-term care or a seniors independent living environment an asset

Extensive knowledge of food safety practices

Extensive knowledge of food preparation and quality standards

Knowledge of meal service and etiquette standards

Ability to effectively supervise others

Ability to understand resource allocation (including staffing, supplies)

A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.