Digital Transformation & Systems Officer
Key Skills for This Role
Full Job Posting
Enterprise systems and administration
- Coordinate approved system implementations from discovery and requirements through configuration, migration, testing, UAT, training, go-live, handover and benefits review; business owners approve requirements and accept solutions.
- Maintain the approved-systems roadmap and inventory, including Yardi modules, Microsoft 365 and Power Platform, Lexzur and DocuSign; record owners, users, integrations, data, support and licensing.
- Coordinate vendors on requirements, releases, support, enhancements, service levels, licences and escalations; review system use and coordinate post-launch improvements.
- Coordinate approved functional administration, business-user setup, role requests, master data and application settings; IT or providers retain technical administration and infrastructure.
- Maintain access documentation; coordinate approved joiner, mover and leaver changes, periodic access reviews, remediation and evidence.
- Coordinate approved configuration changes and continuity and recovery exercises with IT, owners and service providers.
Digitisation, governance and adoption
- Work with process owners to improve processes and translate approved policies, procedures and delegation-of-authority requirements into controlled workflows.
- Build or coordinate approved forms, approvals, requests, escalations and automated reminders using Microsoft 365, Power Platform, SharePoint, DocuSign and business-platform workflows.
- Ensure digitized workflows have a named owner, controlled access, approved documentation, a support route and current SOP.
- Facilitate requirements workshops and coordinate initiatives across the client and subsidiaries, aligned with the digital roadmap and clear business ownership.
- Maintain a prioritized initiative register covering value, urgency, risk, dependencies, effort and status; escalate priority or resource conflicts to the Risk and Compliance Manager.
- Coordinate integration requirements and document data flows, interface responsibilities, error handling and monitoring with technical owners.
- Coordinate early review of data ownership, privacy, cybersecurity, integrations, retention, vendor access, backup, continuity and support with relevant functions.
- Coordinate readiness, communications, training, user guides, SOPs, feedback and departmental super-users; route technical issues to IT or vendors and process questions to owners.
Qualifications and experience
- Bachelor's degree required.
- Six years of experience with MS365, Power Automate, SharePoint, Power BI and DocuSign required.
- ERP, CAFM and e-signature systems experience required; Yardi experience required.
- Doha work location; work is in person.
Pay
- Pay is up to QAR 9,000 per month.
Work location
- In-person work location in Doha.
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