Digital Product Senior Manager

About This Role

About Us JOB DESCRIPTION Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well.

Our EVP At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

About The Role We are looking for a Digital Product Manager – Mobile App to Support the Digital Growth & Channels function by owning product execution for mobile app features, ensuring seamless delivery while driving app adoption, engagement, and revenue KPIs.

Responsibilities Key Responsibilities:

• Develop product requirements (PRDs, user stories, Confluence documentation) and design end to end user journeys.
• Lead delivery of new digital products on the app (remittance, prepaid cards, lending, fraud shield, etc.).
• Define and optimize in app UX, funnels, conversion flows, and entry points.
• Work closely with Technology to ensure feasibility, integration readiness, API alignment, and smooth delivery.
• Use analytics to improve adoption, engagement, and feature performance.
• Own product backlogs, sprint planning, testing (UAT), and release management.

KPI Ownership

• App adoption (active users, activation rates)
• App engagement (frequency, feature usage, funnel completion)
• Digital revenue / cross sell contribution.
• Timely delivery of features (sprint, roadmap adherence)
• Reduction in user drop offs and journey friction.
• App experience quality (NPS, CSAT, issue reduction)

Qualifications Key Requirements:

• 5–10 years of experience in mobile product management in banking or fintech.
• Strong UX and customer journey design capability.
• Solid understanding of APIs, integrations, and digital banking architecture.
• Data driven, structured, and experienced in agile delivery.
• Proven track record in launching and scaling customer centric digital products.