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Digital Performance Analyst

UK Government - Department for Business and Trade
London, GBR
Parttime, Fulltime
Onsite
£48,913–£53,230
Discovered 4 days ago
Digital performance analysisPerformance measurement and reportingQuantitative analysisQualitative analysisGoogle AnalyticsData quality assurance

Full Job Posting

Role overview

The Digital Performance Analyst works in a team improving performance measurement and reporting across the department.

The role analyses user journeys and communicates insights to identify opportunities to improve digital services.

The analyst supports continuous improvement and is responsible for the quality and appropriate use of data and analysis.

Main responsibilities

  • Develop performance frameworks aligned with organisational strategy, business objectives, and user needs.
  • Develop performance analysis projects and select suitable methodologies to generate actionable insights.
  • Analyse service performance using Google Analytics and other quantitative and qualitative data.
  • Communicate insights across the department and help service and product owners align solutions with strategy and user needs.
  • Plan and deliver analysis across product delivery phases, collaborating with user researchers, developers, and multidisciplinary colleagues.
  • Use evidence to understand users and their needs, build consensus, and challenge assumptions.
  • Identify appropriate data sources, validate data quality, and ensure analytical results are accurately interpreted.

About you

  • Understand product delivery phases and plan appropriate analysis throughout the product lifecycle.
  • Apply suitable analytical techniques and combine quantitative and qualitative evidence from multiple sources.
  • Use a user-centred, evidence-based approach to understand users and their needs.
  • Have a strong understanding of quality assurance techniques and accurate interpretation of analytical results.
  • Communicate analysis and insight clearly, manage competing priorities, and collaborate across professions.

Department context

The Department for Business, Innovation, Science and Trade’s Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology.

DDaT teams work on digital services, data and AI products, internal tools, secure technology, and cyber security services.

Compensation

  • Salary is £48,913–£53,230 in London or £44,913–£49,230 nationally, including allowance. The salary is determined by assessed skills and capability.

Employment

  • Permanent vacancy with full-time and part-time working patterns listed.

Locations

  • Listed locations include Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, and Manchester.

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