Digital Marketing Manager

Why Join

About Rosewood Doha

Our Associate Experience

• We believe exceptional work deserves exceptional care.
• At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work.
• This includes:
• A competitive salary and benefits package
• High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl
• A birthday day off (because your milestones matter!)
• Personalized development plans and continuous learning opportunities to support your career journey
• These benefits reflect our commitment to creating an environment where you thrive - professionally and personally - while building a meaningful career with us.

Your Role

• Plan and execute all digital marketing strategy, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Create and maintain Rosewood Doha’s social media presence in an innovative & creative manner.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Identify trends and insights, and optimize spend and performance based on the insights.
• Build new and creative growth strategies.
• Plan, execute, and measure experiments and conversion tests.
• Collaborate with internal teams to create landing pages and optimize the digital user experience with the goal of increasing guest satisfaction and/or revenue.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
• Instrument conversion points and optimize user funnels.
• Collaborate with agencies and other vendor partners.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• Establish and execute a digital marketing strategy to distribute content.
• Work with and manage a team of writers, marketers, and other stakeholders to maintain Rosewood Doha's digital presence.
• Maintain consistent brand messaging across all social channels.
• Create and maintain an editorial calendar to deliver targeted content.
• Main Lead on Online Retail Strategy and Online Store maintenance.
• Mentor Digital Marketing Executive by enhancing existing skills as well as teaching new ones to improve job performance.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition of the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company’s culture, vision, mission, and core values at all times.
• Take a proactive approach to the management of the department, anticipating potential opportunities.
• To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other business units.
• Ensure an efficient and well-organized department, ensuring all associates are well-trained and highly motivated.
• Consistently meet the expectations and requirements of internal and external guests.
• Obtain first-hand guest information and use it for improvements in products and services.
• Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.
• Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.
• To liaise with other departments to ensure good communication and offer support.
• To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.