Digital Growth & Marketing Technology Manager
Role Overview
The Monk in Dubai is hiring a hands-on Digital Growth & Marketing Technology Manager.
The role uses technology, customer data, and performance marketing to generate orders, restaurant visits, and repeat customers.
This is not a content creation or social-media posting role; content, photography, and video are provided by external agencies or photographers.
Key Skills for This Role
Full Job Posting
Role overview
The Monk in Dubai is hiring a hands-on Digital Growth & Marketing Technology Manager.
The role uses technology, customer data, and performance marketing to generate orders, restaurant visits, and repeat customers.
This is not a content creation or social-media posting role; content, photography, and video are provided by external agencies or photographers.
What you will own
- Manage WhatsApp Business/API, automation, broadcasts, segmentation, customer database growth, and remarketing.
- Manage CRM, APIs/webhooks, automation, and integrations between WhatsApp, the website, ordering, and marketing platforms.
- Run Meta and Google Ads, retargeting, and location targeting; optimize CAC, ROAS, and conversions.
- Improve landing pages, online ordering journeys, conversion, and routine CMS management.
- Manage GA4, GTM, Meta Pixel/CAPI, Search Console, UTMs, and conversion tracking.
- Improve SEO, local SEO, Google Business Profile, Google Maps visibility, organic rankings, and local search.
- Adapt existing content into ads, WhatsApp promotions, flyers, and campaign materials when required.
Candidate requirements
- At least 3 years of hands-on experience in digital growth, MarTech, CRM, e-commerce, or performance marketing.
- Applicants must work directly in tools, rather than only coordinating agencies.
- Experience with WhatsApp automation, CRM, website or analytics, and paid acquisition is particularly important.
- A bachelor's degree is required.
- Restaurant experience is useful but not essential; e-commerce, D2C, retail, or other transaction-driven experience is welcome.
Success measures
Success is measured by direct revenue, customer database growth, repeat orders, conversions, CAC, ROAS, and organic/local search growth.
The intended journey is traffic to website or WhatsApp, then an order or visit, customer database growth, remarketing, and repeat orders.
Pay
- Pay is AED 8,000–12,000 per month.
Workplace
- Work is in person in Dubai.
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