Development Support Officer
Role Overview
As the Development Support Officer you will be responsible for providing administrative and customer support to the Development & Traffic Services Unit.
In this role you will:
Generate and format professional documents, letters, reports, and agendas relating to applications, certificates and development matters.
Accurately apply Council’s development related policies (e.g., Notification and Advertisement Policies, Council’s Schedule of Fees and Charges) to generate notification and acknowledgement of submission correspondence, applicable fees and create other relevant documentation.
Create, maintain, and extract data/information from databases, spreadsheets and online systems, including State Government systems, Council record and procurement processes and systems.
Liaise with internal & external customers in relation to the status of current Development Applications and other development related matters.
What’s on offer
We are offering a permanent full-time position, with a competitive remuneration package from $86,000 to $94,709 plus 12% superannuation.
Your employee experience with City of Parramatta includes:
• Flexibility: Hybrid working conditions, flexi‐time scheme, additional leave over the Christmas period
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning
About you
The successful candidate will demonstrate experience in providing administrative and customer support.
You will also bring:
• Has demonstrated expertise in achieving accurate and efficient administrative results, excellent skills in planning, organisation and time management.
• Strong understanding of legislative and regulatory requirements, applied effectively in daily operations.
• Advanced proficiency in Microsoft Office applications, windows systems, word processing, spreadsheet management and Adobe Acrobat Pro.
To be considered for this role, you must meet the essential requirements in the Position Description, including:
Full Job Posting
Qualifications
- Certificate in Business Administration or equivalent or suitable experience.
- Want to know more?
- Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description. For a confidential discussion, please contact Narelle Sertlioglu via email [email protected]
- How to apply
- Applications must be submitted online by 9pm, Tuesday 27 th October 2026. Applications submitted by other means will not be accepted.
- Please upload:
- Current resume and cover letter addressing the “About You” section
- Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.
- This position requires the preferred candidate to undergo the below pre-employment compliance checks:
- Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection.
- The City of Parramatta supports a drug and alcohol ‐ free working environment. Employees may be subject to random testing.
- How we work: Inclusion & Belonging
- At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.
- We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.
- Eligibility:
- Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.
- Has demonstrated expertise in achieving accurate and efficient administrative results, excellent skills in planning, organisation and time management.
- Strong understanding of legislative and regulatory requirements, applied effectively in daily operations.
- Advanced proficiency in Microsoft Office applications, windows systems, word processing, spreadsheet management and Adobe Acrobat Pro.
About City of Parramatta
Government local council serving Parramatta residents through municipal services, infrastructure, planning, facilities and community programs.
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