Desktop Operations associate
Role Overview
The Desktop Operations Associate designs, deploys, maintains, and supports desktop infrastructure and corporate applications.
The role supports enterprise-level infrastructure in a fast-paced environment involving real-time market data and trading.
Key Skills for This Role
Full Job Posting
Role Overview
The Desktop Operations Associate designs, deploys, maintains, and supports desktop infrastructure and corporate applications.
The role supports enterprise-level infrastructure in a fast-paced environment involving real-time market data and trading.
Major Responsibilities
- Create Microsoft and third-party patching deployments using Microsoft SCCM and Intune.
- Automate desktop environment solutions and changes using PowerShell, Python, or other scripting languages.
- Package applications for automated deployment in Microsoft SCCM, Intune, and VMware App Volumes.
- Administer Active Directory Group Policy, including creating, editing, and evaluating desktop-related GPOs.
- Deploy, manage, and troubleshoot Windows operating systems, including application-level support.
- Maintain VMware View virtual desktop brokers and monitor physical and virtual desktop availability and performance.
- Escalate application packaging and operating system issues for End User Support and Service Desk teams.
- Support enterprise-level infrastructure as part of a team and provide off-hours support when needed.
- Document processes and procedures appropriately.
Requirements and Qualifications
- Bachelor's degree in technical, engineering, or computer science studies, or equivalent experience.
- 3-5 years of experience supporting systems in a mission-critical environment.
- Ability to solve problems using standard and non-standard methods.
- Organized and methodical testing skills.
- Excellent written and oral communication skills.
- Ability to work in a fast-paced environment supporting real-time market data and trading.
- Ability to support Windows operating system administration and desktop automation.
Technical Skills
- Microsoft 365 Apps for Enterprise, Microsoft SCCM, and Microsoft Intune.
- VMware Workspace ONE, VMware App Volumes, and VMware vCenter/Horizon.
- Application packaging and virtualization.
- PowerShell, Python, or other desktop scripting languages.
Organization Overview
Mizuho Global Services Pune supports Mizuho's international businesses through scalable and resilient services across multiple functions.
The organization supports corporate and investment banking, capital markets, and corporate services while emphasizing risk management, regulatory compliance, and control.
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