Deskside Support - L1 ( Arabic Speaker)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are seeking a Level 1 Technical Support Specialist to join our team, focusing on laptop configuration, delivery, and post-implementation support for applications such as Outlook and Teams.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a Level 1 Technical Support Specialist to join our team, focusing on laptop configuration, delivery, and post-implementation support for applications such as Outlook and Teams.
This position will also involve setting up meeting rooms from scratch and providing support for audio-visual devices.
Experience & Skills
- 1-2 years of relevant experience
- Relevant certification
- Foundational knowledge of desktop/laptop troubleshooting
- Knowledge of Bloomberg application
- Experience with audio-visual devices
Key Responsibilities
- Provide deskside and remote support for incidents and service requests
- Diagnose and resolve basic hardware, software, and operating system issues
- Log, track, and update tickets in ITSM tools with accurate details
- Ensure adherence to SLAs and resolution timelines
Qualifications
- Arabic speaker
- Well-mannered and well-groomed
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DICETEK LLC
IT Support Executive
Dubai, UAE
IT Support Executive / Helpdesk Support Bachelor's degree in Information Technology, Computer Science, or a related field. 3–6 years of experience in IT Helpdesk Support with exposure to broader IT functions. Provide
Sourcing Category Manager – Insurance
Dubai, UAE
Job Purpose To apply for this role, it is essential to have in-depth understanding and experience in Insurance (covering Medical & Life, Credit Life, General, Financial lines, Trade Finance and brokers engagements). The
Senior Oracle FLEXCUBE Techno-Functional Consultant
Abu Dhabi, UAE
Functional Responsibilities Lead requirement gathering workshops with business stakeholders and banking SMEs. Analyze business requirements and map them to Oracle FLEXCUBE product capabilities. Configure and implement
Junior Oracle FLEXCUBE Techno Functional Consultant
Abu Dhabi, UAE
Functional Responsibilities Participate in requirement gathering workshops with business stakeholders and banking SMEs. Provide technical support to configure and implement FLEXCUBE solutions across: Loans and Deposit
AI Engineer
, UAE
DICETEK LLC is seeking an AI Engineer to design, develop, and deploy production-grade AI solutions using Microsoft Azure AI Services and Python. The role focuses on Generative AI, Agentic AI, and intelligent automation.
Deskside Support - L1 ( Arabic Speaker)
Abu Dhabi, UAE
DICETEK LLC is seeking a Level 1 Technical Support Specialist (Arabic speaker) for deskside and remote support in Abu Dhabi. The role involves laptop configuration, application support for Outlook and Teams, setting up m
Project Manager – Cards Banking Domain
, UAE
DICETEK LLC seeks an experienced Project Manager for a leading UAE bank with strong background in Cards Management. The role involves leading end-to-end delivery of projects within the Cards and Payments portfolio, manag
Project Manager – Cards Banking Domain
Dubai, UAE
Job Summary We are seeking an experienced Project Manager for a leading bank in the UAE with strong background in Cards Management and hands-on experience delivering end-to-end projects within Cards and Payments portfoli
IT Support Executive
Dubai, UAE
Sourcing Category Manager – Insurance
Dubai, UAE
Senior Oracle FLEXCUBE Techno-Functional Consultant
Abu Dhabi, UAE
Junior Oracle FLEXCUBE Techno Functional Consultant
Abu Dhabi, UAE
AI Engineer
, UAE
Deskside Support - L1 ( Arabic Speaker)
Abu Dhabi, UAE
Project Manager – Cards Banking Domain
, UAE
Project Manager – Cards Banking Domain
Dubai, UAE