AI Engineer

**Role Overview**: The position is a Level 1 technical support role focused on laptop configuration, delivery, and post-implementation support for applications like Outlook and Teams.

**Experience & Skills**: Candidates should have 1-2 years of experience, but a relevant certification and foundational knowledge of desktop/laptop troubleshooting are essential

Knowledge of Bloomberg and in-depth of audio-visual devices.

Setting up a meeting room from Scratch

minimum 3-4 yrs of working experience mandatory

**Azure AI Service**s: Demonstrated working experience with Microsoft Azure AI Services including Azure OpenAI, Azure Machine Learning, Azure Cognitive Services, Azure AI Search, Azure Functions, and Azure Databricks.

**Python Programming**: Strong proficiency in Python programming, including experience with REST APIs, SDKs, asynchronous processing, data manipulation, backend development, and AI application frameworks (LangChain, LlamaIndex, Semantic Kernel, LangGraph, FastAPI).

**LLM & Generative AI**: Deep understanding of machine learning, statistical modeling, NLP, generative AI principles, LLM application development, prompt engineering, RAG architecture, embeddings, vector databases, semantic search, and model evaluation techniques.

**ML Libraries & Frameworks**: Advanced proficiency in ML libraries such as PyTorch, TensorFlow, Hugging Face Transformers, scikit-learn, and NLP libraries (spaCy, NLTK).

**Vector Databases:** Experience with vector databases including FAISS, Azure AI Search, ChromaDB, and Pinecone.

**DevOps/MLOps**: Hands-on experience with DevOps/MLOps practices and tools such as Git, Docker, Kubernetes, CI/CD pipelines, MLflow, Terraform, Azure Monitor, and Application Insights.

**Cloud Security & Integration:** Understanding of cloud security, identity and access management, data privacy, encryption, logging, monitoring, and secure API integration patterns.

**AI Ethics & Governance:** Awareness of ethical considerations and responsible AI practices, including fairness, accountability, transparency, bias detection, hallucination mitigation, and compliance in AI systems.

As the AI Engineer at the Bank within the Data Analytics & Artificial Intelligence division, you will design, develop, and deploy production-grade AI solutions using Microsoft Azure AI Services and Python. Your focus will be on advancing the bank's capabilities in Generative AI, Agentic AI, intelligent automation, knowledge search, and content summarization by building scalable, secure, reliable, and responsible AI systems that enhance operational efficiency, customer engagement, and decision intelligence across the Group.

The AI Engineer will work closely with Data Scientists, Platform Engineers, DevOps/MLOps Engineers, Business Analysts, and product teams to deliver end-to-end AI solutions.

The role is critical for driving the organization's digital transformation agenda, empowering business users with advanced AI-powered tools, and improving operational efficiency through intelligent automation using GERNAS OS platform and Agent Development Kit (ADK).