Design Lead
Role Overview
Design Lead supporting an enterprise telecommunications and mass media client; the role reports to the Senior Manager, Digital Service and Customer Experience.
Design features that affect the consumer experience of digital communications products, including email and RCS.
Key Skills for This Role
Full Job Posting
Role overview
Design Lead supporting an enterprise telecommunications and mass media client; the role reports to the Senior Manager, Digital Service and Customer Experience.
Design features that affect the consumer experience of digital communications products, including email and RCS.
Responsibilities
- Lead mockups, user flows, and high-fidelity artifacts for product requirements.
- Drive cross-platform consistency and design system adherence with the wider design team.
- Develop and implement design specifications and assets; document and validate design intent.
- Define output review criteria, set team cadence, balance throughput and quality, and own escalations.
- Organize files, follow design patterns, and lead design reviews and brainstorming.
- Align with cross-functional teams on expectations, priorities, and deliverables; clarify or define product look and feel.
Requirements
- At least 7 years of digital design experience and at least 5 years using design and prototyping tools such as Figma or equivalent.
- Experience with project estimation, capacity planning, mentoring designers, design quality standards, and escalation management.
- Experience with Figma, Adobe Creative Suite, and project/task management platforms such as Jira and Confluence.
- Knowledge of evolving design techniques and workflows, platform-specific terminology, and UX best practices.
- Strong time management, self-direction, communication, prioritization, organization, and collaboration skills; able to deliver several initiatives simultaneously.
- Portfolio demonstrating UI and UX design skills; ability to read, write, speak, and understand English.
Preferred qualifications
- Experience authoring team-wide design guidelines, pattern libraries, and standards.
- Experience updating design systems based on implementation patterns and communicating practice or strategy updates to leadership or cross-functional audiences.
Compensation and benefits
- The posting does not specify a pay range; compensation may depend on qualifications, experience, skills, seniority, location, performance, and business needs.
- The posting describes benefits for eligible employees, including medical, dental, and vision insurance, HSA, FSA, 401(k), and life and disability coverage.
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