Deputy Operational Risk Manager
Role Overview
The Deputy Operational Risk Manager supports operational risk, security, resilience, business continuity, crisis management, personnel accountability, emergency communication, and travel-risk programs across Saudi Arabia and the Middle East.
The role reports to the Operational Risk Manager and acts as day-to-day function lead during that manager’s absence, within formally delegated authority.
The role is based in Riyadh and designated Full-Time Office/Project.
Key Skills for This Role
Full Job Posting
Role overview
The Deputy Operational Risk Manager supports operational risk, security, resilience, business continuity, crisis management, personnel accountability, emergency communication, and travel-risk programs across Saudi Arabia and the Middle East.
The role reports to the Operational Risk Manager and acts as day-to-day function lead during that manager’s absence, within formally delegated authority.
The role is based in Riyadh and designated Full-Time Office/Project.
Security and risk coordination
- Support operational-risk, physical-security, and resilience programs across projects and offices; maintain procedures and coordinate activities.
- Support threat and vulnerability assessments, surveys, and inspections; document exposures, control gaps, mitigations, and corrective actions.
- Coordinate checks of access control, visitor processes, CCTV, and alarms; liaise with guard-force providers on posts, coverage, observations, and service issues.
- Monitor regional security, geopolitical, travel, infrastructure, environmental, and operational developments; verify information and assess potential impacts.
- Support travel and journey-risk assessments, destination briefings, movement tracking, and check-in arrangements; escalate concerns through established processes.
Incident response and continuity
- Support incident reporting and investigation by maintaining accurate timelines and logs, gathering authorized information, and following evidence-preservation and confidentiality procedures.
- Assist incident teams with verified information and support emergency notifications, crisis communications, evacuations, muster, and personnel accountability.
- Support business-continuity planning, operational-risk assessments, and resilience initiatives; keep plans, directories, records, studies, and surveys current.
- Coordinate crisis exercises, security and evacuation drills, tabletop exercises, and awareness briefings; track lessons and actions from incidents, audits, and reviews.
- During the manager’s absence, lead day-to-day operations, personnel coordination, reporting, incident response, and continuity within delegated authority; escalate matters beyond it.
Coordination and reporting
- Coordinate with project leadership, functional organizations, corporate security, and service providers; liaise with clients and authorities only when authorized.
- Prepare daily, weekly, and specialized reports, dashboards, summaries, and management briefings.
- Use Microsoft 365, Teams, SharePoint, Power Platform, and Power BI for data collection, controlled sharing, reporting, and action tracking.
Education and experience
- Requires a bachelor’s degree or international equivalent and 6–8 years of relevant experience, or 10–12 years of relevant work experience.
- Relevant experience must include practical corporate or project physical-security coordination and operational-risk support, including assessments or inspections, incident reporting, travel risk, and emergency preparedness.
- Candidates must demonstrate experience applying controls, coordinating stakeholders, and escalating issues within defined authority.
Required knowledge and skills
- Knowledge of physical-security principles, threat and vulnerability assessment, inspections, layered protective measures, access control, visitor management, CCTV, alarms, and guard-force coordination is required.
- Candidates need to assess source credibility, corroborate security information, prepare evidence-based threat summaries, and handle sensitive information confidentially.
- Understanding of business continuity, emergency and crisis management, personnel accountability, and operational risk is required.
- Candidates need to support evacuations, notifications, incident teams, drills, exercises, and accurate recordkeeping during time-sensitive events.
- Microsoft Office and Microsoft 365 proficiency, including Teams, SharePoint, Power Platform, and Power BI, is required.
- Strong communication, analytical, organizational, coordination, independent-work, judgment, discretion, and escalation skills are required.
Preferred qualifications
- Complex construction, infrastructure, regional, or multi-project experience is preferred.
- Saudi Arabia/GCC operating-environment knowledge and experience with accountability systems, emergency notification platforms, or incident-management teams are preferred.
- CPP, PSP, or an equivalent security qualification is desirable but not mandatory; Arabic language capability is desirable.
Working conditions
- The position is based in Riyadh, Saudi Arabia, with Full-Time Office/Project telework designation.
- Flexibility is required for work outside normal hours, including nights, weekends, public holidays, on-call and standby arrangements, and rapid incident response.
- Extended support may be required during crises or manager absences; occasional travel within Saudi Arabia and the GCC may be required.
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