Deputy Manager - Quality (Data Center)
Full Job Posting
Qualifications
- Functional Competencies
- Understanding of product standards
- Knowledge of manufacturing processes
- Awareness of ISO 9001 and ISO 14001, TQM, etc.
- Planning and organizing skills
- Product qualification, PPAP, and PFMEA tools
- QUALIFICATIONS, ROLE-SPECIFIC KNOWLEDGE AND EXPERIENCE
- Diploma/BE/B.Tech, preferably in Electrical Engineering.
- 7+ years of relevant experience in the Quality department within the electrical switchgear/switchboard industry.
- At least 2–3 years of experience in process, product, and quality system audits.
- Quality certifications such as ISO, TQM, Six Sigma, etc.
- ISO 9001 / ISO 14001 Internal Auditor certification would be an added advantage.
- Proficiency in MS Office applications (Excel, Word, and PowerPoint), ERP systems, and technical tools such as SPC, SOC, and other quality tools.
- Excellent communication, presentation, and interpersonal skills.
Responsibilities
- Design and build effective quality processes within the organization and work with all process owners to remove bottlenecks.
- Understand test methods and the operation of testing equipment.
- Conduct product and process audits and plan daily inspection activities to thoroughly inspect final products and components.
- Ensure effective quality-checking activities to prevent errors in subsequent processes.
- Conduct root cause analysis for product quality issues and present findings to senior management.
- Conduct stage-wise verification to check compliance with stated requirements and analyze stage-wise rejection to control CONQ and first-hand rejections.
- Provide quick and effective solutions to quality issues.
- Manage field returns and recommend corrective actions.
- Ensure timely analysis and resolution of customer complaints.
- Carry out calibration activities and ensure all instruments are calibrated on time.
- Track quality measures and achieve targets for first-hand rejections, cost of non-quality, customer returns index, instrument calibration, and other relevant measures.
- Conduct monthly SGIA audits and work toward achieving productivity targets.
- Support Production and other teams on a daily basis to ensure product quality.
- Train, develop, and coach team members, keeping them updated on the latest developments in the QA field.
- Handle customers during product inspections, compliance follow-ups, and factory assessments/evaluations.
- Prepare Manufacturing Control Plans.
- Demonstrate good communication skills and coordinate/collaborate effectively with cross-functional teams.
- Maintain good knowledge of electrical switchgear/switchboards and applicable IS/IEC standards.
Preferred Qualifications
- ISO 9001 / ISO 14001 Internal Auditor certification would be an added advantage.
About Legrand
Global specialist in electrical and digital building infrastructures.
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