Delivery Manager

Job Title: Delivery Partner – Banking IT Engagement

Jeddah, Saudi Arabia, Looking for Bilingual ( Arabic Speakers)

We are seeking an experienced

to lead and manage a large-scale

in Jeddah.

This role demands

strong leadership, technical expertise, and deep domain knowledge of the Banking industry

, particularly within the

Middle East region

.

The ideal candidate will possess a strategic mindset, exceptional stakeholder management skills, and a proven track record in delivering complex IT services within the Banking sector.

· Oversee and manage end-to-end delivery of IT services, ensuring

high-quality, timely, and cost-effective execution

.

· Provide strategic leadership in

Banking IT landscapes

, covering

Core Banking, Digital Channels, and System Integration (SI) environments

.

· Develop and maintain strong relationships with

customer stakeholders (both IT & Business), internal teams, and partners

in a matrix organization.

· Ensure service design, planning, execution, and governance align with customer requirements and industry best practices.

· Drive

regulatory compliance

and adhere to

data security and cybersecurity standards

within Banking operations.

· Monitor

service risks and proactively mitigate potential roadblocks

to ensure seamless execution.

· Own the

for the engagement, optimizing costs while maintaining service excellence.

· Lead and manage

cross-functional teams

, including Business, IT, and Operations, to ensure alignment with business objectives.

· Drive

continuous improvement initiatives

and foster

innovation in tools, processes, and technologies

.

· Serve as the

primary point of contact for senior leadership and key stakeholders

, ensuring transparent and effective communication.

·

Minimum 18 years of experience

in IT services, with at least

5-7 years managing large-scale Banking IT engagements

.

· Proven experience in handling

within the Banking domain.

· Strong expertise in

RFP (Request for Proposal) responses

and solution articulation.

· Prior experience working with

in a COTS (Commercial Off-The-Shelf) environment.

· Familiarity with

relevant to Banking IT operations.

·

Strong proficiency across

Retail Banking, Corporate Banking, Treasury, Capital Markets, and Digital Banking

.

·

Hands-on experience in emerging tech trends, including

Automation, Digital Transformation, Cloud Computing, Artificial Intelligence (AI), and Cybersecurity

.

· Strong

stakeholder management

, including engagement with

C-level executives, IT leaders, and business teams

.

· Ability to

manage cross-functional teams in complex, matrix environments

.

· Excellent problem-solving skills with the ability to

navigate competing priorities in dynamic environments

.

·

Exceptional verbal and written communication skills

to present complex Banking and IT concepts to diverse stakeholders.

· Strong negotiation and conflict-resolution skills to

drive alignment between business and IT teams

.

· Arabic Language skills besides outstanding English skills is mandatory.

·

Bachelor's degree in computer science

, Information Technology, or a related field (master's degree preferred).

·

o Banking & Finance-related certifications (e.g.,

)

o Certifications in

Digital, Cloud, AI, and Automation technologies

o

Project Management Professional (PMP) or equivalent certification