Delivery Manager

PAR Retail, A PAR Technology product, partners with convenience and fuel retailers to build customer loyalty strategies that drive business outcomes.

The Delivery Manager will be responsible for leading delivery and deployment of Par Retail’s Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail’s Customers.

This position reports to the Principal Delivery Manager.

Bachelor’s degree required

At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies

At least 3 years of Technology/Software Project Delivery experience

Certification(s) a plus: CSM, CSP, SAFe, or PMP

2+ years of experience using Jira and Confluence

Results oriented collaborative team player with a keen ability to demystify and streamline processes

Experience in the retail and/or payments industry is a plus

Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels

Excellent problem-solving and analytical skills

Self-driven with the ability to work in a self-guided manner

Great organization skills with the ability to manage competing priorities

Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward

Own end-to-end delivery for your projects — accountable for scope, timeline, budget, and quality across the full project lifecycle

Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery

Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments

Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery

Keep stakeholders informed through clear, regular status reporting, and escalate issues with proposed paths forward when needed

Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details

Navigate ambiguity and bring clarity in a fast-paced environment where change is constant

Drive toward measurable delivery outcomes — predictability, on-time delivery, and customer satisfaction

Perform other duties as required

Interview #1: Video Interview with Talent Acquisition Team (via MS Teams)

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

Interview #4: Interview with Senior Leader

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected] . If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.